Access is denied in SOAP API

[Anonymous]

Hello! I'm not sure if I'm posting it in the right forum but I've been trying to use the Severa SOAP API.

There is, however, an issue with the SOAP API and I cannot seem to use it properly. I have tried following this example: https://support.severa.com/fi/support/solutions/articles/77000465145-api-code-example-finvoice-print...

I have setup an API-key in My Profile section and tried authenticating with that API-key. All I seem to get is "Access is denied" whenever I try to call something using the SOAP API. 

What's worth noting is that I've tried authenticating with multiple API-keys, and one of which was created by a Severa administrator in our domain. I still get the same "Access is denied" issue.

Are there any problems with the SOAP API, or am I doing something wrong?

Thanks in advance!

Best regards, James

[Tobias Söderlund · Accepted solution]

Hi James,

We don't have any issues currently with the SOAP API.

Please send us a ticket for investigation regarding the code you are using.

Best regards, Tobias.