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Hi,
We are receiving this error:
{"ExceptionType":"IPPException","ExceptionMessage":"","ExceptionFaultCode":"5520","ExceptionMessageID":"5520_e0179a36-7872-4c08-9c3a-2e9711b2441e","ExceptionDetails":""}
for every API call we do for only one of our customers. Company ID 4936497.
We have tried at different times over the past 4 days and we are still receiving this error. We are using identical integration that the rest of our almost 70 customers are using for Medius<-> Visma.net, and when we receive this error it's usually temporary but this seems to be permanent.
I have tried endpoints:
controller/api/v1/account
controller/api/v1/dimension/
controller/api/v1/supplierinvoice
To name a few.
Any ideas what can be causing this issue?
Solved! Go to Solution.
Hello, we got confirmation from Ali that it's working now. You can contact us if this occurs again. Thanks.
Hi, could you please inform us who we can contact at exsitec via email ? You can send it through developersupport@visma.com
Thanks.
Hello, do you have any additional exception message in the response body ? Could you please share your client ID and specify whether this is a legacy VNI or a new application created via the portal ? <developersupport@visma.com>
Thanks.
Hi,
No additional information in the response body, but it does say "Status: 500 Internal Server Error".
Client ID is isv_exsitec_transport and its a new application created via the portal.
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