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Theis
CONTRIBUTOR ***

Getting DNS error when posting Salesorder v3

by Theis

Getting below return message, when we try to post salesorders v3 to the endpoint: https://salesorder.visma.net/api/v3/SalesOrders

 

Solution has been running fine for several months and we posted successfully at 12:19 today.

 

{

  "status":"rejected",

  "reason":{

    "message":"getaddrinfo EAI_AGAIN salesorder.visma.net",

    "name":"Error",

    "stack":"Error: getaddrinfo EAI_AGAIN salesorder.visma.net\n at GetAddrInfoReqWrap.onlookup [as oncomplete] (node:dns:108:26)",

    "code":"EAI_AGAIN"

    }

}

11 REPLIES 11

by Yıldırım

Hello, the issue should be resolved now https://status.visma.com/incidents/yf2zh70yblty
Please let us know if you still receive the error. Thanks. 

Accepted solution
Joni Wolff
PARTNER

by Joni Wolff

Issue has been identified and fixed, can you please retry again

Theis
CONTRIBUTOR ***

by Theis

Working for us now, thank you.

sallbergerik
CONTRIBUTOR ***

by sallbergerik

It's working as normal now!

Joni Wolff
PARTNER

by Joni Wolff

Hi again! Received input from our infrastructure engineer. Could you test out the following:

Gabriella Hennings
CHAMPION *

by Gabriella Hennings

I also have the same problem, have tried to flush dns, but still same error

--

---> System.Net.Http.HttpRequestException: No such host is known. (salesorder.visma.net:443) ---> System.Net.Sockets.SocketException (11001): No such host is known.

Best regards
Gabriella Hennings
Cloud Connection AB
sallbergerik
CONTRIBUTOR ***

by sallbergerik

And https://ui.salesorder.visma.net/ dosen't work either, same error.

sallbergerik
CONTRIBUTOR ***

by sallbergerik

Still get the same error. Also gets the same error if I use 5G on my phone. 

It says the website can't be reached and that it can't find the IP adress to the server at salesorder.visma.net.
 
ERR_NAME_NOT_RESOLVED on my phone and DNS_PROBE_FINISHED_NXDOMAIN on my desktop.
Joni Wolff
PARTNER

by Joni Wolff

We're investigating the issue.

Status.visma.com is updated and we will update there as soon as we have more information.

sallbergerik
CONTRIBUTOR ***

by sallbergerik

Any updates on this? https://salesorder.visma.net/swagger/index.html is not working at all now. I can't make any connection towards https://salesorder.visma.net

sallbergerik
CONTRIBUTOR ***

by sallbergerik

I get the same type of error. When trying to get an order I get this error message:

"The remote name could not be resolved: 'salesorder.visma.net'"