how to book invoice and two credit notes?

[EchterIng]

Hello there,

I have one purchase invoice and two smaller credit notes. I've calculated the remaining amount and paid that. Example:

Invoice: 240 euro

1. Credit note: 7 euro

2. Credit note: 29 euro

= Bank transaction: 204 euro

Trying to match the 204 e bank transaction. I can add the invoice and one credit note. But the amount isn't shown correct (shows 0 but shouldn't it show as -7?) and there is no option to add another credit note. How can I match the bank transaction?

[Mayron Beudeker]

Dear Inge,

For more information about how to match the invoices with the bank transaction, you can check our Supportpannel via this link.

Beste regards,

[EchterIng]

Yes, that is what I have done. Let me show you screenshots, than it's easier to understand.

The bank transaction is 202,18. I can add the purchase invoice. And I can add a purchase credit note.

The credit note is about 29.98. Visma shows paid amount 0 and 'A difference of 29.98 remains'. 

If I type in the 'Paid amount' field -29.98 it gets automatically updated to 29.98 and the 'Unreconciled amount' is -29.98.

And additionally, the 'Add another' button doesn't work and I still need to add the second credit note.

Here is how the credit note looks like:

Do you have a recommendation?

[Mayron Beudeker · Accepted solution]

Dear Inge,

I think i see what the problem is. After selecting the debet-invoice, you need to adjust the 'paid amount' to 240. After that you can add the credit-invoices. Does this work for you?

Best regards,

[EchterIng]

Works like a charm now, thanks a lot!

[Mayron Beudeker]

Dear Inge,

Is it possible for you to call me so i can have a look in your administration (via a Teamviewer session)? I think that is the most efficient way.

You can reach me on 020 26 26 926.

Best regards,