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EchterIng
CONTRIBUTOR ***

how to book invoice and two credit notes?

door EchterIng

Hello there,

 

I have one purchase invoice and two smaller credit notes. I've calculated the remaining amount and paid that. Example:

 

Invoice: 240 euro

1. Credit note: 7 euro

2. Credit note: 29 euro

= Bank transaction: 204 euro

 

Trying to match the 204 e bank transaction. I can add the invoice and one credit note. But the amount isn't shown correct (shows 0 but shouldn't it show as -7?) and there is no option to add another credit note. How can I match the bank transaction?

5 ANTWOORDEN 5

door Mayron Beudeker (Bijgewerkt ‎02-08-2018 09:01 door Mayron Beudeker VISMA )

Dear Inge,

 

For more information about how to match the invoices with the bank transaction, you can check our Supportpannel via this link.

 

Beste regards,


Met vriendelijke groet,

Mayron/Supportspecialist eAccounting
Geef aub een "kudo" als je denkt dat het antwoord nuttig was en klik op "als
oplossing accepteren"
als je vraag hiermee beantwoord is. Dit helpt anderen in de Community!
EchterIng
CONTRIBUTOR ***

door EchterIng

Yes, that is what I have done. Let me show you screenshots, than it's easier to understand.

The bank transaction is 202,18. I can add the purchase invoice. And I can add a purchase credit note.

Screenshot 2018-08-02 09.51.33.pngThe credit note is about 29.98. Visma shows paid amount 0 and 'A difference of 29.98 remains'. 

If I type in the 'Paid amount' field -29.98 it gets automatically updated to 29.98 and the 'Unreconciled amount' is -29.98.

 

And additionally, the 'Add another' button doesn't work and I still need to add the second credit note.

 

Here is how the credit note looks like:Screenshot 2018-08-02 09.55.17.png

 

 

Do you have a recommendation?

 

 

 

Goedgekeurde oplossing
Mayron Beudeker
VISMA

door Mayron Beudeker

Dear Inge,

 

I think i see what the problem is. After selecting the debet-invoice, you need to adjust the 'paid amount' to 240. After that you can add the credit-invoices. Does this work for you?

 

Best regards,


Met vriendelijke groet,

Mayron/Supportspecialist eAccounting
Geef aub een "kudo" als je denkt dat het antwoord nuttig was en klik op "als
oplossing accepteren"
als je vraag hiermee beantwoord is. Dit helpt anderen in de Community!
EchterIng
CONTRIBUTOR ***

door EchterIng

Works like a charm now, thanks a lot!

door Mayron Beudeker

Dear Inge,

 

Is it possible for you to call me so i can have a look in your administration (via a Teamviewer session)? I think that is the most efficient way.

 

You can reach me on 020 26 26 926.

 

Best regards,


Met vriendelijke groet,

Mayron/Supportspecialist eAccounting
Geef aub een "kudo" als je denkt dat het antwoord nuttig was en klik op "als
oplossing accepteren"
als je vraag hiermee beantwoord is. Dit helpt anderen in de Community!