Disturbances YouServe API's

Status: Solved.   Scope of issue: WFM API.   Description of situation: WFM API not available, returns a 503 error "Service unavailable"   First occurrence of issue: 26-09-2025, 8:26 CEST   Impact:  All customers using the WFM API. No data loss, only service is down.   Issue solved: 26-09-2025, 19:00 CEST  

Status: Solved.   Scope of issue: MLM API, WFM API.    Description of situation: Changes on sick leaves are not available in the Sickleaves endpoint. This concerns all changes, for instances new sick leave, partial recovery or full recovery. Other endpoints are correct. We are working on a solution. Update 9-7-2024, 12:10 - We are fixing the issue. We expect that incremental load will be available in the next hours for all customer. Update 9-7-2024, 13:00 - Incremental load is available for all customers.   First occurrence of issue: 07-07-2024, 5am   Impact:  All customers using the MLM API and WFM API   Issue solved: 09-07-2024, 1pm

Status: Solved Scope of issue: MLM API and WFM API, Endpoint: Sickleaves Description of situation: When a sick leave dossier contain multiple partial recoveries, then the partial recoveries of the same percentages are undoubled and the reduced to only the latest partial recovery. This also includes the first sick leave day (100% sick).