Hi,
JSON, Print screens etc. that contains sensitive information can be sent to
[email protected]
We'll try to configure the same setup as you have in the integration company to reproduce the issue so that this can be addressed, therefore please send us the settings of the Customer / Company when you've received the error.
1) What are the enabled validations ? Countries/counties/postcodes (ScreenID=CS20400S)
Address 1 : ?
Postcode : ✔️
City: ?
Email : ?
1.1) Please specify in the email if any "Postcode & City" defined and one of them used in the "Customer" card that you got error when the validation was active.
2) Customer Card Financials ERP UI (Send us a print screen for each tab following where we can clearly see the fields)
General information > Main address
Invoicing settings > Invoice address
Delivery settings > Shipping address
3) Include used POST Sales Order JSON
Thanks.
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