We have a problem with Mamut Business Software (Mamut Enterprise E5, online version). While importing the orders to the system using the GBAO10 .csv method I chose a wrong file encoding and it changed all the Norwegian characters to "?". In effect, the program created over 140 duplicate customers with new customer numbers. I then tried to remove them but the only option was to "inactivate" those customers, then I cancelled the orders associated with those wrong customers. My initial questions are: 1. Is it possible to somehow remove those 140 inactive customers?  2. Is it possible to restore the whole Mamut database to the state from 2 days ago? Are there any automatic backups in the cloud?   Furthermore, after I made the customers inactive every time I try to import new orders with the proper encoding, proper customer name and customer number Mamut somehow associates the order with the "new", inactive customer rather than with the old, correct one. Changing the name of the inactive customer and address to "xxx" does not help so that I assume Mamut somehow remembers the order-customer association. Is there any method to fix that?   Our customer number: 877562 ... View more