Application is not available - Visma Appstore

[Thomas Adrian - Consili]

Hello!

We have an app in appstore that is used by many customers already so it has worked perfectly in the past. I have now sent a new invite to a customer and they get Application is not avaiable when they enter the invitation code. 

what can be the cause of this? as far as I know they have added correct roles in their Visma company

ThomasAdrianConsili_2-1724222703780.png

[Sandra Anté]

Hi Thomas!

Has the customer set up the correct roles in Visma.net Admin? Please make sure that the customer has the right roles in accordance with the following documentation: https://community.visma.com/t5/Forum-in-Developers-Visma-net/Visma-net-ERP-API-Developer-Portal-Star...

Kind regards
Sandra

[Thomas Adrian - Consili]

thanks, 
Can you please clarify exactly what to look for? 
let me know what setting that need to be set for it to work. then and I can try to get it from the customer

this is the settings I have recieved for the customer

ThomasAdrianConsili_0-1724226657816.png