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Anonymous
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Duplicates of salesorders

by Anonymous

Hi,

 The customer experienced that they recived doplicates of salesorders on the 29.11.2020.

Every other day, before and after its been good. The customer cant see anything in the logs that would indicate what the reason for this was.

Can you please check if you can see the reason for this insident?

 

Regard,

Henrik Drangsholt

2 REPLIES 2

by Magnus Johnsen

Hi,

Please provide us with timestamps, ipp-company-id and your client id, with this we can check the logs to see if there was any issues with your calls.

 

Anonymous
Not applicable

by Anonymous

Hi

Thanks Magnus

Client ID: aera_payment_identification_live_eexz46v22l

CompanyID: 2930993

See the follow 10 examples, they happen between 2020-11-30T06:24:21 - 2020-11-30T06:24:53

 

-Henrik