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CHAMPION ***

Error creating customer with restrictions active

by KonsultVn

Hi, 

 

We have an issue when trying to create a customer with restriction for subaccounts enabled. We're trying to create a customer with a customer class that has a specificed sales account with restrictions enabled. Segment 1 is not allowed to be 0 for the account, but the customer class has a default value set in that segment. In the UI this works as expected. 

 

We get the response: 

"Error inserting the customer. Error: Inserting 'Location with address' record raised at least one error. Please review the errors.\r\nError: Kostnadsställe of Sales sub. do not exist."

 

If we disable the restriction group everything works as expected. 

 

Here's the request we're trying to make: 

 

POST /controller/api/v1/customer 

Json:

{
	"corporateId": {
		"value": "189001019802"
	},
	"name": {
		"value": "Anna Andersson"
	},
	"customerClassId": {
		"value": "50"
	},
	"mainContact": {
		"value": {
			"name": {
				"value": "Anna Andersson"
			}
		}
	},
	"mainAddress": {
		"value": {
			"addressLine1": {
				"value": "Testgatan 1"
			},
			"postalCode": {
				"value": "11111"
			},
			"city": {
				"value": "Testort1"
			}
		}
	}
}

 

ipp-company-id: 4933212

 

Thanks

 

4 REPLIES 4
Yıldırım
VISMA

by Yıldırım

Hello, this has now been escalated to the Development team for investigation. We'll keep you informed on any progress. 

Yıldırım
VISMA

by Yıldırım

Hello, could you please add 

"overrideWithClassValues": true,

to your payload and retry ? 

KonsultVn
CHAMPION ***

by KonsultVn

Hi, 

 

Unfortunately we still get the same error.

Yıldırım
VISMA

by Yıldırım

Hi, then please send approval for restoring Financials ERP company so that development team can check it out. <developersupport@visma.com>