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jackmonto
CONTRIBUTOR **

Failure during authorisation

by jackmonto

One of our customers had an issue authorising the permission of our Visma.net integration, the customer received the following error ID (03204022-46cd-42ea-acc7-b98fa1ffc449) but I have not been able to gather any information on what caused the failure using the debugger.

 

Can you provide some more information on what caused this?

2 REPLIES 2
jackmonto
CONTRIBUTOR **

by jackmonto

Ok, thanks for getting back to me. I will ask them to redo this once again, and get back to you if this persists.

 

The user is sent a private link and is (after a few steps) redirected to your page to authorize our access to their ERP data.

Rozhat
VISMA

by Rozhat

Hi! 🙂 

 

I also don't get anything when I look up the error code. Can the customer try again in another browser or clear cache & cookies and send us a new error code if it still fails.

Is it a public app or is this done via an invitation code?