Getting "No license for this company" when calling API

[martinber]

Hi

We get this error when accessing API. We have doubble checked all the authentication settings.
We are using the new Visma connect authentication. What might be the cause for this error?
{
  "ExceptionType": "IPPException",
  "ExceptionMessage": "No license for this company.",
  "ExceptionFaultCode": "12027",
  "ExceptionMessageID": "12027_8c4e2726-815a-480e-b143-fc08a0313771",
  "ExceptionDetails": ""
}

[David Tandberg-Johansen]

@martinber

How did you resolve? 

[Yıldırım]

Hello Martin, what is your application type in the developer portal ? Have you checked the ERP company  licences / User roles via ERP Admin panel ?  Could you please send us the visma.net user email address that you might be using to authenticate  (Interactive API)?  
 

[martinber]

This was the problem. The customer had two identical instances. This has happened on more than one customer.