Open Invoice with closed payment

[Stefan Hult]

Hi

During December we have noticed several invoices with wrong status.

We use the API to add invoices and release them. We also use the API to add payments and release them.

We now have four invoices with the same error. As you can see, the status of the invoice is Open, but the payment is closed.

We raised this with the support team who said that it is an error linked to the API. 

This look like a bug that you have to control so it does't grow, for the reason that it is not possible to adjust the error in the GUI, it must be handled by Visma staff.

The payment is created: 12/8/2023, 8:15:25.5516745 AM
It is release at: 12/8/2023, 8:30:13.5666124 AM
CustomerID:  3954011

[Yıldırım]

Hi, please send your payloads used in the mentioned operations and share the followed API transaction flow step by step via developersupport@visma.com