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Tim de Jong
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Sales order status not set to CreditHold when credit limit exceeded

by Tim de Jong

When we create a sales order via the API (V1/V3) for a customer that has exceeded its credit limit, the sales order status is not set to "CreditHold". This used not to be the case, and if I create a sales order via the GUI, the status is set to "CreditHold". This was the way we checked whether the customer exceeded its credit limit. Is this a bug or is this an intended change?

1 REPLY 1
Yıldırım
VISMA

by Yıldırım

Hello, could you please send us your company configuration for the credit limit and the API payload & Request URL that you've been using  ?