Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
Sales order status not set to CreditHold when credit limit exceeded
‎11-11-2023
10:21
by
Tim de Jong
When we create a sales order via the API (V1/V3) for a customer that has exceeded its credit limit, the sales order status is not set to "CreditHold". This used not to be the case, and if I create a sales order via the GUI, the status is set to "CreditHold". This was the way we checked whether the customer exceeded its credit limit. Is this a bug or is this an intended change?
1 REPLY 1
Hello, could you please send us your company configuration for the credit limit and the API payload & Request URL that you've been using ?
