Update on Visma.net ERP API Support channels

[Yıldırım]

Dear Developer,

Throughout the years, our API's for Visma.net ERP have expanded greatly both in scope and use. Our centralized development team has been happy to support you, but we think we can do better. Using localized resources with knowledge of the local customers and markets, we will be able to give more specialized Support in local languages.

Starting February 1st 2024, the email address developersupport@visma.com will therefore be deprecated. The developer forum will still be the place to discuss or ask for help from other ISV's or our API support. We will keep publishing News and Knowledge there, and the Ideas section will remain the place to post your wishes for improvement.


If you need one-to-one support, you can contact us via Service Cloud tickets using the following portal:

Country	Partner portal	Support email
Norway  & Denmark	https://visma-swno.my.site.com/s/api	cloud.api.support@visma.com
Sweden	-	api.consulting.se@visma.com
Netherlands	https://visma-software-nl.force.com/supportportal/s/	-
Finland	-	sovellustuki@visma.com

Please use this system when you need to contact Visma directly for API Support, for example when this involves sensitive customer data or if you encounter database specific issues.

We trust our cooperation will only strengthen with this change and look forward to supporting you through our local support teams from now on.