Troubleshooting - Error: "No license for this company."

[#1]

In certain instances, users may encounter a specific error message when sending request via the API:

{

  "ExceptionType": "IPPException",

  "ExceptionMessage": "No license for this company.",

  "ExceptionFaultCode": "12027",

  "ExceptionMessageID": "12027_6e2a06a8-76d8-4e9a-bce8-a5818d60a388",

  "ExceptionDetails": ""

}

Follow these steps to troubleshoot this error:

1. Using the Interactive authentication without the API user role
   Make sure that the user has the correct role assigned.
   [Needs to be checked by Customer in Admin]

2. Ensure to verify that the customer sends the TenantID to their company and not the customer
   The tenantID provided to the ISV/Application is the end customers “Customer TenantID” (The customer contract which holds the license for all companies) and not the specific companies tenantID.
   [Needs to be checked by Customer(with “integration administrator” role) in Visma App Store]
   
   
   TenantID for Company in Visma App Store.

For further information regarding Tenant ID provisioning and integration processes, please read the documentation available on the Visma Developer Portal and the start-up guide:
Developer Portal Startup-Guide 

3. The license for Visma.Net Financials has expired
[Needs to be checked by Visma]