Youforce Portal 2019-03 en-GB

[#1]

This document describes the new functionality and improvements introduced by this release. Some of these changes have been inspired by messages and reports from customers. Where relevant, we have included a number in the section title to refer to the identification of the message (change .....) in question in our system.

General information

This document contains important additional information for the Youforce portal – IBU server release on Thursday, March 7^th, 2019.

Changed and Improved

Modifications to IBU Server components

Why

We have made several improvements to increase the stability and performance of IBU (Send and Receive)

How

Several IBU Server components will be updated. IBU Server will not be available on March 7th, from 18:00 to 0:00 (CET) during required maintenance to install the updates. File exchange in Send & Receive and the IBU client executable in standalone mode cannot be used during the maintenance interval either. If you have planned critical file exchanges during this period, we advise you to reschedule these activities. Please contact your administrator.

Impact for IBU Standalone

If your organization uses a scheduler to automatically upload files to or download files from the Youforce server using IBU client in standalone mode, you should pay special attention to the following.

• File exchange with IBU standalone will not work during the maintenance interval.
• IBU standalone will start processing files left on the client or server after the maintenance has ended, on the first automatically scheduled start afterwards.
• If IBU standalone tries to connect to IBU server during the maintenance interval, error messages will be generated and logged. Depending on your local configuration, e-mails may also be sent to your organization's administrator. Such error messages are normal and can be ignored.
• If IBU server goes down in the middle of processing a file exchange, the transfer may fail. In this case an appropriate error message will also be logged. In some cases it might be necessary to send or receive the corresponding file manually afterwards. If the requested file has disappeared from the server list, you may contact the Raet Service Desk to have it restored.
• If your organization would rather prevent the above-mentioned errors, you are advised to switch off your local scheduler for IBU standalone during the maintenance interval. Your IT professional can take care of this, or you may contact your Raet consultant.

Send and Receive - New IBU manual and IBU client version 3.9.4 available.

Why

We have also released a new version of IBU client to improve stability and performance.

How

This new version 3.9.4 of IBU client has been available since February 15. You need this software to exchange files with the Youforce application Send & Receive. You can download the new version via the news publication on Youforce Portal (see News or Publications | Youforce).
Even if you are already working with another version of IBU, we strongly advise you to replace it with version 3.9.4 on every device where older versions are installed. Version 3.9.4 is the most stable version. Most reports about incorrectly exchanged files are caused by the use of older IBU versions.
A new IBU manual is also available. All previous manuals are now bundled into one manual. Here you will find all information about the installation, use and configuration of Send and Receive. As of this publication all previous editions of the Send and Receive manual have been invalidated. An English manual is also available now. The new manual is available in Youforce | Publications | Youforce (Newsitem: Send & Receive - New IBU version and manual)

Publishing Date : 2/22/2019