Hi,   We have investigated, and are running on a Test client. I have requested the production credentials from vni-support@visma.com, but has not received them yet. It is important that we get these as soon as possible, due to bigger amount of data we need to push in to production.   BR Anders ... View more

Thanks for the clarifications. I will try to increase the timeout.   The timestamps I have provided is from our ISV environment, I am not sure where to find the client Id, but the company Id is 2749986 ... View more

Do you have any updates to this case? ... View more

The problem getting the request Id in the instance of timeout is that no response is provided from Visma. I performed another test at: 2020-08-31T12:00:29.377+02:00 Two salesOrder POST requests was tried, when one of two failed. The request ID for the successfull one is 928a724c-eb18-43e4-8ed3-a0c86f1f9456. The other one at this timestamp timed out.   The exception message: Failed to send SalesOrder to Visma with message 'I/O error on POST request for \"https://integration.visma.net/API/controller/api/v1/salesorder\": timeout; nested exception is java.net.SocketTimeoutException: timeout'" Error HTTP Response with status: 504, body: null   Body of the failed request:  {\"currencyId\":{\"value\":\"NOK\"},\"lines\":[{\"operation\":\"insert\",\"inventoryNumber\":{\"value\":\"P-208\"},\"quantity\":{\"value\":6.0}}],\"customer\":{\"value\":\"DAM10206\"},\"orderType\":{\"value\":\"SO\"},\"date\":{\"value\":\"2020-08-11\"}}   Yes I have implemented a retry function that handles exceptions of type HttpStatusCodeException, but this timeout returns IOException, and I can not be sure if the request is processed by Visma. How I handle this at the moment, is to just accept this timeout for POST requests, and continue. This way all requests (so far) has ended up in Visma, but This is not a robust solution. ... View more

Company-id: 2749986   Request 1: timestamp: 2020-08-30T21:20:25.141+02:00 endpoint: https://integration.visma.net/API/controller/api/v1/salesorder   Request 2: timestamp: 2020-08-30T21:31:00.486+02:00 endpoint: https://integration.visma.net/API/controller/api/v1/salesorder   I do not log the ipp-request-id, but if you need it to find the request I can get it.   I have not defined a timeout yet, but if necessary I will add it to the restTemplate. But from what I see the timeout occurs after approximately 10 seconds.    I can also add that, for POST request the operation is added in Visma, but due to the timeout I can not be sure about the result.   ... View more