HIGH priority Subaccount missing, Error creating journal transaction. Error: TaxID '01' cannot be f

[Gordana_Abacus_IT]

Hi, I have a ticket about TAXID 01, have not recived an answer to that.  I send code parts with invoice that receive this error. When I retryve all subaccounts via API or with swagger directly I can't find those code parts in response. Not all. Important that you look at pictures in the ticket about taxid too.

not found (swagger response)

gordana_jlmwms_0-1705584983350.png

gordana_jlmwms_1-1705585063445.png

Visma

gordana_jlmwms_2-1705585089315.png

gordana_jlmwms_3-1705585106744.png

[Magnus Johnsen]

Hi,

Have a look at your segment keys and values for subaccount(ScreenId=CS203000&DimensionID=SUBACCOUNT&SegmentID=x), these are the values returned by the API.

Click ion the segment ID to find the segment values.

2024-01-18 14_43_54-Segment keys — Firefox Developer Edition.png2024-01-18 14_44_01-Segment values — Firefox Developer Edition.png

Apart from this, have you had a look at this article: 

TaxID '01' cannot be found in the system

[Gordana_Abacus_IT]

segment value  is valid

gordana_jlmwms_0-1705587245787.png

[Gordana_Abacus_IT]

yes, it is same Supplier with same  settings.