Issue when addning subaccount on Customer invoice

[Dante Cavallin]

I am getting the following error when trying to create a customer invoice:

"message": "VismaId: 8f846627-49e6-4e58-81d4-13ead04b2fd3. Error creating document. Error: Kostnadsställe, Läkare, Projekt of SubID do not exist."

Endpoint : /controller/api/v2/customerinvoice

This is the json I am sending in :

{
"externalReference":
{
"value":"F21-0002"
},
"invoiceLines":[
{
"operation":"Insert",
"inventoryNumber":{"value":"12345"},
"description":{"value":"Hudvård"},
"quantity":{"value":1.0},
"unitPriceInCurrency":{"value":530.0},
"subaccount":[
{"segmentId":1,"segmentValue":"21"},
{"segmentId":2,"segmentValue":"000"},
{"segmentId":3,"segmentValue":"00"}]
}],
"referenceNumber":{"value":"0000001"},
"customerNumber":{"value":"10001"},
"documentDate":{"value":"2022-11-11T00:00:00.0000000"},
"invoiceText":{"value":"6789, 2022-11-11"},
"note":{"value":""}
}

I have verified and the value 21 exist for segmentid 1.

[Magnus Johnsen]

Hi,

Please make sure that all the values are available under respective subaccount segment key(ScreenId=CS202000&DimensionID=SUBACCOUNT):

As well as the whole combination under subaccounts screen(ScreenId=GL203000):

[Dante Cavallin]

Hi, I have checked these things and it looks ok, I have also tried to create a customer invoice via the GUI and there it works fine.

[Magnus Johnsen]

Are you using the same user the same user in the UI as you are when you are using the API?

[Dante Cavallin]

Yes it is the same user.