Sporadic "Branch '1 ' cannot be found in the system." CustomerInvoice, web client

[Michel V]

Hi,

I am getting sporadic "Branch '1 ' cannot be found in the system." errors with the new web client application type when inserting customer invoices.
With 500~ invoices i got this error 80 times the first try, after a retry 30 came back with this error and after a fourth retry all invoices were inserterd.


With kind regards,

Michel

[Magnus Johnsen]

Hi, 

Is this for newly integrated company or has the integration been running for a while? 

[Michel V]

Hi Magnus,
This is a newly integrated company using the "web" application type 

[Magnus Johnsen]

Have you since then tried performing the same type of operation?

It's safe to assume that these calls were made with an "interactiv" client and not the "service-to-service" client?

[Michel V]

Hi Mangus,
Yes i have but not with the same volume of invoices.
Its indeed the interactive client

[Magnus Johnsen]

Alright, if you have a list of the calls, preferably with the request id, and send it together with the clientID to developersupport@visma.com we'll have a look at it and pass it on to the development team. 

Thank you.