Urgent: Webhooks missing?

[Anders_Traventus]

Hi,

Since yesterday we don´t receive any webhooks on at least one of our customer. Looks like it´s being sent in the gui but we never received it. Can you look into that ?

/Anders

[Yıldırım]

Have all of them been registered with the same webhookURI / Host ? 

[Anders_Traventus]

Hi, 

Many of them are using the same URI hosted in azure but we have two customers that host their own service too.

/Anders

[Yıldırım]

Thanks.

This is currently being investigated, we'll contact you if any additional information is needed. 

[Anders_Traventus]

Hi Yildrim,

Any news? Our customers are starting to get a little impatient...

/Anders

[Yıldırım]

Hello Anders, 

we're still looking into that. Has there been any changes recently made on your infrastructure (hosting) such as certificates etc ? 

[Anders_Traventus]

Hi!

No changes in our environments that I´m aware of, but the time for the last successful call aligns with your last release of VN.....

/Anders

[Yıldırım]

Hello,

Visma.net ERP Release content has no connection with the webhook notification system, since that is a different structure and the issue is not general but specific, however we're checking all the potential reasons. 

[Anders_Traventus]

Can confirm that its more than one of our customer, seams to be all of our customers.... so this seams pretty urgent!

/Anders