VISMA net shows error page during OAuth flow

[JohanFriedrichsen]

Some of our users get an error page during the Oauth-flow using the new authentication. It is only for some of the users so the application should be configured correctly.

The debugger says:

"Message - Unhandled exception: Failed to update tenant consent for user xxx"

Last week other users were able to authenticate using the same app and they haven't reported any problems.

How to proceed?

[Magnus Johnsen · Accepted solution]

Hi,

Do the users have the "API user" role for the company?

[JohanFriedrichsen]

More information:

3 customers have tried this week and they have all failed with the same message.

It worked last week for at least 1 customer.