Webhook received multiple times when shipment is confirmed

[Stefan Hult]

Hi

Refering to "Webhook received multiple times"

We have exactly the same problem as Anders at Taventus. Sometimes when the customer confirm a shipment on a Sales Order, Visma sends us two identical webhooks.

In the GUI we can only see one webhook has been sent.

I have tested this on different companies with the same result.  What I notice is that the error is intermittent. I can't find the reason why sometimes we get one webhook and sometimes two.

Just to give some example, I performed a test just before I sent this message.

This is the only event I have:

I created two sales order for the same customer and the same item. I shipped both of them and confirmed.

From the first one I got two webhooks, and for the second one I got one webhook.

This is the first confirmation, with the two webhooks and the messages from Visma GUI:

[{"notificationId":"22d61db4-3070-417f-b858-1271d7d2627d","contextId":"4011658","event":"shipment_changed","relativeResourceUri":"api/v1/shipment/000028","resourceUri":"https://integration.visma.net/API/controller/api/v1/shipment/000028","status":"Confirmed","timeStamp":638088761818270000}]

[{"notificationId":"22d61db4-3070-417f-b858-1271d7d2627d","contextId":"4011658","event":"shipment_changed","relativeResourceUri":"api/v1/shipment/000028","resourceUri":"https://integration.visma.net/API/controller/api/v1/shipment/000028","status":"Confirmed","timeStamp":638088761818270000}]

{"EntityId":"1d8ce3c5-6266-4557-90b9-6f6f9161eae5","NotificationId":"22d61db4-3070-417f-b858-1271d7d2627d","Event":"Shipment_Status_Changed","DocumentStatus":"Confirmed","TimeStamp":"638088761818270000","EntityLocation":"api/v1/shipment/000028"}

And the second one:

[{"notificationId":"2309d12e-c45c-49e2-8643-04d10dc2e14b","contextId":"4011658","event":"shipment_changed","relativeResourceUri":"api/v1/shipment/000029","resourceUri":"https://integration.visma.net/API/controller/api/v1/shipment/000029","status":"Confirmed","timeStamp":638088762659670000}]

{"EntityId":"e0bd2389-a439-4167-aeea-76603bac0945","NotificationId":"2309d12e-c45c-49e2-8643-04d10dc2e14b","Event":"Shipment_Status_Changed","DocumentStatus":"Confirmed","TimeStamp":"638088762659670000","EntityLocation":"api/v1/shipment/000029"}

And this is the details from Webhook.site:

Can you please look into case again, I'm sure other partner will run into the same problem.

/Stefan

[Yıldırım]

Hi Stefan, 

this case has already been conveyed to the development team and currently in the process of prioritization so that we'll be able to share more information once it's finalized.