nextgen salesorder API POST salesorder - Subaccount incorrectly formatted

[ViktorGastro]

Hello!

I'm working with the nextgen salesorder API to create a post request and add a new order to the system. However i get the following error message:
"Could not find Subaccount segment value for SegmentId: 2 and Value: 09020".

After some trial and error i found that this is connected to my inventory items that are getting added to the order. 

My inventory item Subaccount segments have the following structure:
ID 1 = Product, Length 2, adjustment: left, validate: yes
ID 2 = Supplier, length: 5, adjustment: left, validate: yes
ID 3 = customer group, length: 3, adjustment: left, validate: yes

My postman post request looks like this: 

"

{

    "type": "SO",

    "description": "Order: 26778",

    "customer": {

        "id": "10965"

    },

    "print": {

        "noteOnInternalDocuments": true

    },

    "orderLines":[

        {

            "inventoryId": "30-999978",

            "quantity": 6

        }

    ]

}"

The above error is in response to the inventoryId stated in my request. In visma.net on the inventory item page i can see that the correct subaccount structure is: "90-90203-000" But if i try to add the segment id and value as suggested by the error output i do get my order created in the system but with the following subaccount structure: "90-09020-902". 

I've tried turning off the validation for the affected segment id:s but no luck. 
Any help with getting my items in correctly would be greatly appreciated.

[Magnus Johnsen · Accepted solution]

Hi,

Since you are not sending any subaccount values in your JSON, we would suggest that you check the subaccount set in the items "generel ledger accounts":

The values you have set under the second segment in subaccounts(ScreenId=CS203000&DimensionID=SUBACCOUNT&SegmentID=2):

As well as the combinations you have set under subaccounts(ScreenId=GL203000):