I am referring to the GET request to retrieve the status. If you are not doing any GET requests that could not be it. There has not been a code change. I have tested this endpoint and it accepts all background operations without any complaints. I advice you to test this from an isolated client, like Postman, to clarify what the issue could be. If that does not help, more in depth investigation is needed. In that case I advise you to contact country specific support https://community.visma.com/t5/Forum-in-Developers-Visma-net/Update-on-Visma-net-ERP-API-Support-channels/m-p/633804#M4710
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Hi Magnus, from what I see in the logging I suspect you are also using the erp-api-background header in the status retrieval GET request, hence the 400. Could you check? Thanks in advance!
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Hi! In this situation it is best to first check if it is possible to create an invoice manually, if that does not work, there will be a more informing error message. Otherwise more investigation is needed.
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Thanks for the information. You are trying to set up a subscription from Visma net trhough the developer portal. This can function as a dispatcher, but then the publisher also has to be set up. It would be easier to directly use Visma net's webhooks. You can read more about this here https://community.visma.com/t5/Knowledge-base-in-Developers/Visma-net-ERP-API-Webhooks-Setup-API-amp-ERP-UI-Event/ta-p/269390
If this does not answer your question let us know.
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Our development team has pinpointed the issue causing this particular behavior. A solution is now being tested, and findings look promising. We'll keep you posted as we progress. Thank you for your patience and understanding.
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Hi Erik! Thx for your post, I have analysed this and was able to reproduce the scenario. I have reported this internally and will come back to you when I have more information.
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Hi! All lastModifiedDateTime fields in the child objects of the Inventory endpoint relate to changes in availability. Not te be confused with actual item-warehouse details for example. Therefore you will find them directly below available fields in the endpoint response. These can also be filtered when executing a GET request. You can use the parameters availabilityLastModifiedDateTime and availabilityLastModifiedDateTimeCondition to activate this filter. Let me know if this has the desired effect.
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Planned start date: Sep 18th 2024, 01:00 CEST Planned end date: Sep 18th 2024, 04:30 CEST Expected downtime for Visma net ERP and Visma net API. Status can be followed at: https://status.visma.com/incidents/3ycfqc298y65
A downtime release update has been planned for Visma net ERP in this timeframe, so we ask you to plan your integrations accordingly. We apologize for any inconvenience this may cause. Thank you for your understanding.
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At this moment we do not perceive frequent problems with this caching, but we will keep monitoring the cases. The entity Customers should not have a substantial delay, are you experiencing this?
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Hi Sierd, for the sales order service more low frequency entities are cached, like taxZones, payment terms etc. Normally they will be synced in 15-20 mins.
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Do you want the salesorders to have consecutive numbering from one numbering range, or do you want two seperate number series? One automatic numbering series for salesorders manually entered and one directed by the api?
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There is an option to use auto-numbering, in that case the invoicenumber is different from the number you POST in the initial invoice request (which is ignored then). But in your case the number seems to be the same, so that is good. The problem is that the invoice has the status balanced, which is a concept state. After you have released the invoice it should be able to be paid.
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You are trying to register a payment for invoice 000034, but you cannot know for sure that is the number assigned to the invoice. I advise you to check the system for the number assigned and try to use that instead. That should work.
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Hi! You are right, for performance reasons the synchronization of cached data is not continuous. The subaccount segments normally do not change often, so there is a maximum delay of 45 minutes, but normally I see the segments being available after 20 minutes. Please consider this margin in your technical setup.
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Yes, sure, if you POST or PUT a customerpayment, under paymentlines, you wil find the fields to insert an invoice and the amount to be paid for this invoice.
Under the Customerinvoice endpoint you see the field Status, that tells you among other statusses that the invoice is open or closed, and field Balance shows what is still to be paid. Does this help you?
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Hi! A salesorder first needs to be shipped or at least invoiced to be able to be paid, without outstanding invoice a payment to an order would be more like a prepayment.
So to answer your questions:
1. It is best to check for the field Status. Bear in mind an order is completed when all lines are completely shipped and invoiced. This does not tell you anything about the payments.
2. The completion of salesorders is not so much a technical action, but more a logistical action. The order needs to be shipped and invoiced.
3. You are unable to see if the payments are done, for this information you need to see the invoices, but you have to do more requests for that.
It seems your questions are related to the business process of the company, I suggest you take this up with a consulting partner of your Visma.net client to make sure the salesorder implementation is properly configured.
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It is difficult to assess if the current configuration interferes with the test site. Taking into consideration that we would have to study this case in more detail and in its surroundings like ERP company, app settings etc, it would be best if you contact our country-specific support. Please find the contact methods in this link https://community.visma.com/t5/Forum-in-Developers-Visma-net/Update-on-Visma-net-ERP-API-Support-channels/m-p/633804#M4710
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Goedemorgen, ik adviseer jullie contact te leggen met de implementatiepartner. Zij kunnen direct in ons supportportal cases aanmaken, dan kunnen we zo gericht mogelijk helpen.
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Hi Michel, as discussed in local support portal, my test results are the same. The webhook returned for debitnote and creditnote contain incorrect resourceURI's (direct and relative). They contain values DRM and CRM which lead to an incorrect URI, that cannot be used. If you strip the DRM and CRM from the URI it will work, so this is now under investigation by our development. Thx for mentioning!
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