Bad gateway errors while retrieving PDF invoices

[Anonymous]

Hello,

We are receiving a lot of bad gateway errors while retrieving PDF invoices, both with our automated process and with swagger UI:

Are we doing something wrong or is this a problem on your end?

Regards,

Frank

 

[Magnus Johnsen]

Hi,

We tried on our end and have no issues getting the PDF via postman or swagger.

Error code 5102 is usually a network issue and should be retried.

How often are you seeing this? Does it always happen to the same invoices?

[Anonymous]

Hi Magnus,

Out of 100 invoices about 20 were succesfully downloaded, the rest resulted in a bad gateway. We tried one manually with with swagger ui, this one gave us an error every time we tried.

Frank

[Magnus Johnsen]

Could you please send us your api client ID and the company ID to developersupport@visma.com