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Hi,
We are receiving this error:
{"ExceptionType":"IPPException","ExceptionMessage":"","ExceptionFaultCode":"5520","ExceptionMessageID":"5520_e0179a36-7872-4c08-9c3a-2e9711b2441e","ExceptionDetails":""}
for every API call we do for only one of our customers. Company ID 4936497.
We have tried at different times over the past 4 days and we are still receiving this error. We are using identical integration that the rest of our almost 70 customers are using for Medius<-> Visma.net, and when we receive this error it's usually temporary but this seems to be permanent.
I have tried endpoints:
controller/api/v1/account
controller/api/v1/dimension/
controller/api/v1/supplierinvoice
To name a few.
Any ideas what can be causing this issue?
Solved! Go to Solution.
Hi, could you please inform us who we can contact at exsitec via email ? You can send it through developersupport@visma.com
Thanks.
Hello, do you have any additional exception message in the response body ? Could you please share your client ID and specify whether this is a legacy VNI or a new application created via the portal ? <developersupport@visma.com>
Thanks.
Hi,
No additional information in the response body, but it does say "Status: 500 Internal Server Error".
Client ID is isv_exsitec_transport and its a new application created via the portal.
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