Internal Server error: Connection to cache service failed

[Gabriella Hennings]

Hi 

we are getting errors in the majority of all our integrations again today, same error as last week. 

InternalServerError

{"message":"Connection to cache service failed"}

This is not good and affects all our customers.

[Yıldırım]

Hello, 

the error was related to the load balancing and how the requests get distributed when one of the servers have been heavily loaded. We have increased the number of servers, aiming that load will be more evenly distributed. We're currently monitoring the status, and it seems that action helped to resolve the issue. Please let us know if you still receive the error. We're sorry for the standstill this may have caused in your integrations. 

[Steinar Møller]

The issue lasted until 04:00 this morning, same as the incendent last friday. Hope you will look into this iin order to avoid this happening again.

[Steinar Møller]

We are still getting errors and it has last since 14:30 this afternoon. 

What is the status? 

[andretvard]

We have the same problem at our customers.

This needs to be solved asap!

What's the status?