Sub accounts not applied to sales order rows, HIGH priority

[RRTT]

Sub accounts have not been applied to sales order rows since 13.3.2023 when order is posted via API (

https://integration.visma.net/API/controller/api/v2/salesorder) (10.3.2023 was last sales order without problems with sub accounts)

Via UI there is no problem with sub accounts.

Sub accounts are set to be applied behind sales person:

Customer is Hydro Extrusion Finland Oy (Company ID 1882757)

Here is sample message:

{
    "branchNumber": {
        "value": 1
    },
    "customerOrder": {
        "value": "LU00087456"
    },
    "customerRefNo": {
        "value": "Sami.Ekholm"
    },
    "date": {
        "value": "2023-04-11T06:05:54Z"
    },
    "description": {
        "value": "lu;LU00087456;5637171594;LU00087456-1"
    },
    "gln": {
        "value": "FI22544498"
    },
    "hold": {
        "value": true
    },
    "lines": [
        {
            "branchNumber": {
                "value": 1
            },
            "externalLink": {
                "value": "1;L127192561;11311105;m"
            },
            "inventoryId": {
                "value": "11311105L6600HR1"
            },
            "lineNbr": {
                "value": 1
            },
            "note": {
                "value": "1\nProductionBatch:lsu50686691\nColor:SA716JR RAL 9016 INTERPON D1036\nEfiBarQuantity:1"
            },
            "operation": "Insert",
            "quantity": {
                "value": 6.6
            },
            "requestedOn": {
                "value": "2023-04-18T12:00:00"
            },
            "shipOn": {
                "value": "2023-04-18T12:00:00"
            }
        }
    ],
    "note": {
        "value": "Pakkausohje:Bundle pack / Wrap machine packing\nPurchPoolId:"
    },
    "orderType": {
        "value": "SO"
    },
    "requestedOn": {
        "value": "2023-04-18T12:00:00"
    },
    "soShippingAddress": {
        "value": {
            "addressLine1": {
                "value": "Korjalankatu 27"
            },
            "city": {
                "value": "KOUVOLA"
            },
            "countryId": {
                "value": "FIN"
            },
            "overrideAddress": [
                {
                    "value": true
                },
                {
                    "value": true
                }
            ],
            "postalCode": {
                "value": 45130
            }
        }
    }
}

These sub accounts are very important to customer. Their bookkeeper noticed the problem while closing last period.

[Magnus Johnsen]

How is it setup to be automated? Do they have 1 salesperson per customer?

If so, does this happen to all orders? If not, in what way is the salesOrder set to get the salesPerson?

[RRTT]

Hi!

For the sales order Visma.net chooses default location for selected customer. Sales persons are set for every location and default sales person is selected for default location. This works fine with UI and API endpoint v1. 

[kimsandrehav]

We have recently discovered an issue when posting a new sales order to the Visma.net API when using the v2 endpoint for at least one company id (not others to our knowledge). The issue is that all item lines get 0% VAT (should be 25% VAT). VAT is correct when using the v1 endpoint.

The CompanyID is 3083136.

[Magnus Johnsen]

This seems to be a different case than the main post, please create a new post for new issues. 

[kimsandrehav]

I didn't post this in this thread, I think the forum has merged the two threads.

The URL for my post was:

https://community.visma.com/t5/Forum-in-Developers-Visma-net/VAT-is-not-applied-when-posting-sales-o...

which now seems to redirect here, but sure I'll make another try.

New thread:

https://community.visma.com/t5/Forum-in-Developers-Visma-net/VAT-is-not-applied-when-posting-sales-o...

[Magnus Johnsen]

I see, thank you, I'll have a look

[Timo_O]

Hi,

this seems to be version dependent issue ( v1 vs v2).

We tried to send the same SalesOrder via v1 ( https://integration.visma.net/API/controller/api/v1/salesorder)  and Sub accounts did apply to sales order rows succesfully.

We have been using the v2-version since 10.3.2023 because we were suggested avoid this issue: 

https://community.visma.com/t5/Forum-in-Developers-Visma-net/SalesOrder-added-via-Api-despite-respon...

Could you please investigate, to get sub acoounts working properly in v2?