customer/balance error

[Thomas Adrian - Consili]

Hello, I get an error when making a request to one of my customers

is this a bug in the system? any workarounds?

the error started 2023-01-01, worked fine 2022-12-31

{

    "message": "VismaId: 364bff59-31c4-4963-b84b-4156526cd3fa. Current Period not found!"

}

[Yıldırım]

Hi, have they generated financials periods for 2023 in their company ?

 

[Thomas Adrian - Consili]

I can check that later, but I don't see why that should generate an error in the api?

[Yıldırım · Accepted solution]

because API is using the Customer Balance Report to retrieve the data based on the current fiscal year/period so that company you're sending the API request should have them defined.