Hi, The original cause for the issue posted here should have been resolved. Could you please check the following: "Requested on" date on the header and lines are the same date or earlier than the date you have set for your shipment
Also, please try to release it in the UI, it should show you what the issue is. Thank you! Kind regards Sandra Anté
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Ok this is helpful information. We need to investigate this further, and because it seems really client sensitive, I advise you to seek country specific support. Please take a look at the following on how to get support. Refer to this post in your initial contact.
https://community.visma.com/t5/News-in-Developers-Visma-net/Update-on-Visma-net-ERP-API-Support-channels/ba-p/633804
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Hei Steinar, I've managed to reproduce the trailing space issue. It appears to be happening with the newly created Warehouses, perhaps something change between the versions. Unfortunately, I don't have information about the exact version / date. However, this has now been reported to the team.
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Hi, this case has been registered in the backlog and currently there is no information when it can be exposed. We'll merge the thread with an existing "idea" and keep the topic informed as more information is available.
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We need PaymentMethod for POST/PUT to, CustomerCreditnote. This fleld is available for POST CustomerInvoice/V2, but is missing for CustomerCreditnote.
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Hello, we've informed the infrastructure team regarding this. Could you please inform us on the company ID that you receive the mentioned error ?
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For the breaking changes we will follow the same guideline as what is today in the Visma.net ERP API, i.e. latest 3 months before.
In the closest roadmap we have not planned to introduce createShipment in V3. Could you elaborate a bit more for why it is highly needed in V3? Is it, for example, for the easier use of the API through the sales process or expectation of better performance in that endpoint etc?
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Hi,
We've been unable to recreate this issue so far. Could you please send us an email with the companyID, details regarding how this was set up? The development team will have to take a look at the company database.
Thank you.
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i Got it working my local cashe where playing a trick on me Ctrl+Shift+R got it working. have u seem my question regarding findings in regards to warehouse and toWarehouse filtes ? it seems like toWarehouse filter only works if used WITH warehouse and not alone is this intended ?
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Hi, Getting back with more details about the problem from 21st of June. Around the interval: 2023-06-21T02:10:00.406+03:00 and 2023-06-21T10:38:26.406+03:00 most of the calls to the Sales Order Service API returned 500. We have restarted the cluster of the service and then calls got back to normal. While investigating the cause of this we noticed that the calls our service makes to another internal service to retrieve information about a tenant are failing with an Unauthorized exception. From the logs it seemed that Authorization header was not included in those calls. Restarting the cluster fixed this problem but we created a task to further investigate why the Authorization header was not included and another case to improve the code to be more resilient when making calls to this internal service. Another action point for us is to improve the monitoring. The current monitoring detected the errors but we did not have any alarms set for a high rate of them. We will implement a warning when the error rate reaches 20% and a critical alarm for Central Operations when the rate reaches 50%. This will allow us to respond faster when something similar might happen.
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Hello,
the error was related to the load balancing and how the requests get distributed when one of the servers have been heavily loaded. We have increased the number of servers, aiming that load will be more evenly distributed. We're currently monitoring the status, and it seems that action helped to resolve the issue. Please let us know if you still receive the error. We're sorry for the standstill this may have caused in your integrations.
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The issue seems to have been on one of the IIS server that was handling API calls. For some reason it was not able to connect to the cache, whilst other servers were able to connect at the same time. We suspect that there were too many connections open on that server for some reason. At the moment everything is looking normal and we will monitor the status closely.
Sorry for the inconvenience.
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Hi Steinar,
For the Employee API, you can send your questions to [email protected].
We have informed them about your questions as well.
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In Visma.net the fields CN8 and Country og origin is displayed. Those are missing from the API Shipment endpoint. It would make the flow of packaging and shipping much more efficient.
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Hello, the request is still in the backlog, and currently it has not been prioritized. We will provide further updates as more information is available.
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I did the same test now and it seems to be working as it should and using the correct sales account. I am not able to reproduce the same error, so I believe that this case is not relevant anymore. Maybe Florian still has the same problem?
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