urgent, all API calls returns 500 - internal server error

[Gabriella Hennings]

Hi 

Since just recently (after about 4 pm) the majority of all our customerintegrations returns internal server error, 500, in at least 50% of all the API request. 

have you updated anything or do know what can be the problem? 

[AliMKhan · Accepted solution]

The issue seems to have been on one of the IIS server that was handling API calls.
For some reason it was not able to connect to the cache, whilst other servers were able to connect at the same time.
We suspect that there were too many connections open on that server for some reason.
At the moment everything is looking normal and we will monitor the status closely.

Sorry for the inconvenience.

[Steinar Møller]

Hi,

What have been the issue last night?
We got errors from the Vsma.net API with "Connection to cache service failed" between 1547 and until around 0400 this morning.
This is really critical and nothing as I can see is reported from Visma?

Steinar Cloud Cionnection