Knowledge base in Developers Visma.net

In certain instances, users may encounter a specific error message when sending request via the API: {   "ExceptionType": "IPPException",   "ExceptionMessage": "No license for this company.",   "ExceptionFaultCode": "12027",   "ExceptionMessageID": "12027_6e2a06a8-76d8-4e9a-bce8-a5818d60a388",   "ExceptionDetails": "" } Follow these steps to troubleshoot this error:   Using the Interactive authentication without the API user role Make sure that the user has the correct role assigned. [Needs to be checked by Customer in Admin]     Ensure to verify that the customer sends the TenantID to their company and not the customer The tenantID provided to the ISV/Application is the end customers “Customer TenantID” (The customer contract which holds the license for all companies) and not the specific companies tenantID. [Needs to be checked by Customer(with “integration administrator” role) in Visma App Store] TenantID for Company in Visma App Store. For further information regarding Tenant ID provisioning and integration processes, please read the documentation available on the Visma Developer Portal and the start-up guide: Developer Portal Startup-Guide  3. The license for Visma.Net Financials has expired [Needs to be checked by Visma]