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Massive amount of 502 Bad Gateway errors now.
No Ipp-request-id as the request never reaches the api
Client ID: "all"
Endpoints: "all"
Method: At least GET, dont know about POST
Solved! Go to Solution.
Can we please have updates on this? It's been at least two hours since this started. This has an economical impact on our common customers.
We can confirm this is happening on several client ids, on get , put and post requests.
Both 502 bad gateway and timeouts with multiple retries.
Aren't there any form of monitoring on Visma's side on this? Status.visma.net indicates everything is ok, but apparently it's not.
Hi,
We are looking in to this and will get back to you as soon as we have more information.
Same problem here too.
Florian
Hello,
There is a general performance degradation in both API and some operations in ERP. Our Infrastructure teams is currently investigating elevated reports of the connection issues.
We are sorry for the standstill this may have caused in your integrations. Updates will be forthcoming.
Looks like its better again now.
I'm asking the same as Kjetilr. Why is status.visma.com updated when this happens?
I have to agree. Updating status page is of importance.
When we get issues reported by our customers, my team starts investigating for the cause of the problems in our software/servers/infrastructure.
Had Visma posted this issue to the status page, we have not started this internal investigation first, therefor not spending unpaid hours looking into a problem we cannot solve anyway.
Root cause has been analysed and this should be fixed now.
Details can be seen at https://status.visma.com/incidents/hg8pb679vsp7
Please inform us whether situation is normalized in your operations.
We still se this at least 2 of our customers, can you please check it again.
Are you still getting the 502's?
Hi,
We're looking into it.
Why isn't status.visma.net updated to reflect this?
Hi
We're experiencing really slow API calls....
Please note that below is in seconds..
18.42317 |
30.53482 |
0.66638 |
0.72415 |
0.90846 |
12.56638 |
10.0024 |
10.5375 |
16.23698 |
15.06866 |
28.66147 |
28.50544 |
120.00205 |
30.28626 |
0.47311 |
10.00266 |
19.51047 |
12.87237 |
30.33629 |
0.55093 |
My customers are calling, that they cannot process orders at their warehouse, their production has come to a halt because of API not functioning.
Visma: What to do?
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