Over Ana Maria Nichitelea

Ana Maria Nichitelea · ‎19-12-2022

Enige tijd geleden hebben we in dit bericht (Weergave Infoblok) over het infoblok advies gevraagd aan jullie, onze klanten. N.a.v. dit idee en de feedback die we hebben ontvangen, is er een verbetering uitgebracht waar een rubriek van het type "infoblok" altijd wordt weergegeven, ongeacht of bij de bettrefende activeit de optie "Gegevens wijzigbaar" aan staat. Een toelichting is te vinden in de releasenotes van december 2022: https://community.visma.com/t5/Releases-Youforce-Self-Service/Self-Service-December-2022/ta-p/542525

Ana Maria Nichitelea · ‎19-12-2022

Enige tijd geleden hebben we in dit bericht (Weergave Infoblok) over het infoblok advies gevraagd aan jullie, onze klanten. N.a.v. dit idee en de feedback die we hebben ontvangen, is er een verbetering uitgebracht waar een rubriek van het type "infoblok" altijd wordt weergegeven, ongeacht of bij de bettrefende activeit de optie "Gegevens wijzigbaar" aan staat. Een toelichting is te vinden in de releasenotes van december 2022: https://community.visma.com/t5/Releases-Youforce-Self-Service/Self-Service-December-2022/ta-p/542525

Ana Maria Nichitelea · ‎19-12-2022

Enige tijd geleden hebben we in dit bericht (Weergave Infoblok) over het infoblok advies gevraagd aan jullie, onze klanten. N.a.v. dit idee en de feedback die we hebben ontvangen, is er een verbetering uitgebracht waar een rubriek van het type "infoblok" altijd wordt weergegeven, ongeacht of bij de bettrefende activeit de optie "Gegevens wijzigbaar" aan staat. Een toelichting is te vinden in de releasenotes van december 2022: https://community.visma.com/t5/Releases-Youforce-Self-Service/Self-Service-December-2022/ta-p/542525

Ana Maria Nichitelea · ‎11-11-2022

Thank you for your feedback. At the moment and in the near future this will not be a priority for our product development, specifically since there seems to be quite a reasonable workaround. Regards, Ana

Ana Maria Nichitelea · ‎01-11-2022

Hi @Ella Del Grosso , It seems in this scenario there are not many users that will choose to have a replacement while being off for 1 day only (being considered as a short period of time and most users prefer to continue with their tasks themselves when they return). Additionally, HR Self-Service will integrate with and use the Central Delegations component in Youforce sometime in 2023; that's why we'll not invest time in the development of the delegations/ replacements in HRSS. I hope this information helps. Regards, Ana

Ana Maria Nichitelea · ‎22-09-2022

Hi @Sylvia Schilt , Indeed, it's not a nice thing to deal with every time when you're running the provisioning reports. Can you help us with details about how often are you using this functionality? Thank you, Regards, Ana

Ana Maria Nichitelea · ‎22-09-2022

Dear @Francis den Boer - Verberk , We are sorry for the inconvenience, it's the first time when we receive this kind of feedback. Visma Raet has employees also outside the Netherlands and we all use English as the main language as many others do. If it's a problem for you to read and understand the English content please use the browser option to translate the content into your language (Dutch) for a better understanding. Thank you, Regards, Ana

Ana Maria Nichitelea · ‎21-09-2022

Hi, @Functioneel Beheer Currently, we have an initial batch of customers that are using the Here integration for the distance calculation functionality, they have been informed about it individually. Based on their feedback and the monitoring we have in place, we'll soon decide and publish the timeline for the overall switch of all customers to Here. When you say 'the old route calculation tile' do you refer to the 'Afstandsberekening' module (used for calculating distances, showing map and bulk calculations)? If so, that is a separate module from HR Self Service, we're not managing it. However, if you provide us with the name of your company, I can ask my colleagues to check what happened. It's important to know that the 'Afstandsberekening' module will also be using Here soon. Regards, Ana

Ana Maria Nichitelea · ‎24-06-2022

Hi Ramon The person that needs to sign documents generated as part of a workflow doesn't necessarily have to be responsible for a certain activity of that workflow. The employee that is responsible for the activity can send the documents for signing to any email address (even if they are not yet a user/ employee in HR Self Service). I hope this helps, let me know if we should discuss more on this case. Kind regards, Ana

Ana Maria Nichitelea · ‎17-06-2022

At the end of august 2020, we improved this area by marking with a red icon in the "To do" list - the workflows that are waiting for a digital signature to happen. In this way, the user is able to observe which ones are blocked without clicking on them. In the future, we'll diversify the icons to not only show that the digital signature is pending but to also show if the signing is expired or rejected. For the moment there will be no change in the workflow execution transitions, they will remain as they are. Regards, Ana

Ana Maria Nichitelea · ‎17-06-2022

At the end of august 2020, we improved this area by marking with a red icon in the "To do" list - the workflows that are waiting for a digital signature to happen. In this way, the user is able to observe which ones are blocked without clicking on them. In the future, we'll diversify the icons to not only show that the digital signature is pending but to also show if the signing is expired or rejected. Regards, Ana

Ana Maria Nichitelea · ‎16-06-2022

The improvement for this topic has been released at the end of September 2020. Apologies for not updating this idea accordingly. Regards, Ana

Ana Maria Nichitelea · ‎09-11-2021

Hi [mention:3550d63ecfe14bd081d030fb451858e5:e9ed411860ed4f2ba0265705b8793d05], I am happy to inform you that the signing period has been extended to 14 days since the 26th of August 2020. Regards, Ana

Ana Maria Nichitelea · ‎06-05-2021

Hi everyone, Thank you for your feedback, it's useful for us. We have in our plans (Q2/3 2021) to look into the use of Word documents in the e-Signing process, as we understand that sometimes there is the need to adjust the template. The aspects that we will focus on will be: how different the document will look when being transformed from Word to PDF and keeping those differences to a minimum; that's because most Word documents rely on fonts installed on the user's PC and we don't have these fonts available so the PDF will look different, sometimes significantly different (which will be an issue in continuing the process). I'll post updates on this thread once I have them. I wish you a great day onwards! Best regards, Ana

Ana Maria Nichitelea · ‎06-05-2021

Hi everyone, Thank you for your feedback, it's useful for us. We have in our plans (Q2/3 2021) to look into the use of Word documents in the e-Signing process, as we understand that sometimes there is the need to adjust the template. The aspects that we will focus on will be: how different the document will look when being transformed from Word to PDF and keeping those differences to a minimum; that's because most Word documents rely on fonts installed on the user's PC and we don't have these fonts available so the PDF will look different, sometimes significantly different (which will be an issue in continuing the process). I'll post updates on this thread once I have them. I wish you a great day onwards! Best regards, Ana

Ana Maria Nichitelea · ‎20-04-2021

Hi Wevers, Thank you for your feedback. I've requested a trial to ValidSign so that I can try it myself; also, it would be really useful for me if you could show me your case, the current processes you have set up there. I have more questions for you related to the mentioned points, I think the most useful for them to be answered will be in an online meeting, if you agree. Flexible workflow - from what points of view? Word as input - for the first signature I assume (how many signatures/workflow you use in your current process?) Add separate attachments that cannot be signed (we have that on our list of improvements with Intradata - to include documents that will be visible in the signing portal as ViewOnly without requiring a signature) Not blocking the further process - what is there that you would need to be able to do, as long as the signature is not done? Can be used more widely than just the HR process - example? Looking forward to hearing from you. Regards, Ana

Ana Maria Nichitelea · ‎30-10-2020

Hi Samantha, It means something went wrong with the sending process and that's why it still appears as Not sent. Please send me the customer name and mutation number to ana.maria.nichitelea@visma.com and we'll further look into it. The expected behaviour of the system is to show in Batch Signing all documents related to e-Signing, the ones queued up to be sent and also the ones already sent (directly from the WF or from batch signing page). We'll soon improve even more the Batch Signing page and you'll be able to see: the details of the signing user (email & phone + date when it was sent) - this will make it easier for you to spot any probable mistakes in the email address or in the phone number new status = "Sending" to show when documents are on their way to Intradata, but not completely Sent Thank you! Kind regards, Ana

Ana Maria Nichitelea · ‎29-10-2020

Hi Samantha, Thank you so much for your feedback, it's really useful for us. Since I'm reading an automatic translation (to English) of your feedback - I want to make sure I understand the exact details of your case: when you send a document to be signed directly from the Workflow, it is then not visible on the "Batch Signing" page/ "Sent documents" tab? If so, is the document visible on the "Batch Signing" page/ "Documents" or it's not there at all? Depending on the size of the documents - it might take from a few seconds to 1-2 minutes for the documents to be sent and in that time the documents might still appear with the status "Not Sent" and therefore in the "Documents" tab. After that, they should move to the "Sent documents" tab. Looking forward to hearing from you. Kind Regards, Ana

Ana Maria Nichitelea · ‎02-09-2020

[mention:c0700bab82e04af8b65754bcac75715e:e9ed411860ed4f2ba0265705b8793d05]

Ana Maria Nichitelea · ‎31-08-2020

Hi Joey, Thank you so much for providing feedback to us. So far we don't have this option available from our digital signature provider and if we would have it - it would be more expensive for you, as we'd need to cover the SMS costs. I hope that the extended signing period (14 days) helps in this case, as it provides more time for the users to see the email and start the signing process. Regards, Ana

Ana Maria Nichitelea · ‎31-08-2020

Hi, The signing period has been extended to 14 days since 26th of August 2020. So all documents sent starting from that day have a longer period for signing. We are posting all news related to HRSS releases in this section, please follow Regards, Ana

Ana Maria Nichitelea · ‎31-08-2020

Hi [mention:809a1b4b86ea48ddadee5d68a6f9c9d4:e9ed411860ed4f2ba0265705b8793d05], The signing period was extended to 14 calendar days (starting from 26th of August). All documents sent for signing starting from that date will have the extended signing period, while the ones sent before - remain on the 6 days period. Regards, Ana

Ana Maria Nichitelea · ‎20-08-2020

Hi Ramon, Thank you so much for sending us your feedback! [emoticon:553c544a8fd541dc98cb5beb6a3756f7] Is it possible for us to have an online discussion and for you to show me more in details the process described above? Regards, Ana

Ana Maria Nichitelea · ‎20-08-2020

Hi Corina, Thank you so much for sending us your feedback! [emoticon:553c544a8fd541dc98cb5beb6a3756f7] We'll initially improve this area of the process by marking with a red flag in the "To do" list - the workflows that are waiting for a digital signature to happen. In this way, the user will be able to observe which ones are blocked without needing to click on them. This improvement will be released to production next week! Please follow our release news section to get news about our releases as they happen: link Regards, Ana

Ana Maria Nichitelea · ‎17-08-2020

[mention:c7ffe9a1ae5a4391b9b3cfb379a62871:e9ed411860ed4f2ba0265705b8793d05], how often do you currently need to manually correct the information that goes to Beaufort because of the workflow that moves to the next activity while the digital signature is still pending? Also, is the digital signature configured in the last step of the workflow? Please send me your thoughts by email (ana.maria.nichitelea@visma.com) or (if it's easier) let me know and I can schedule an online discussion on this topic. Thank you! Regards, Ana

Ana Maria Nichitelea · ‎17-08-2020

Hi all, We'll initially improve this area of the process by marking with a red flag in the "To do" list - the workflows that are waiting for a digital signature to happen. In this way, the user will be able to observe which ones are blocked without needing to click on them. I would like to understand more related to your case Manon Arendse, if possible. I'm interested in knowing the scope of the workflow & name, number of signatures - activity name, the role responsible for signing digitally, and the steps to reproduce the process that you experience. Please send me your thoughts by email (ana.maria.nichitelea@visma.com) or (if it's easier) let me know and I can schedule an online discussion on this topic. Thank you. Regards, Ana

Ana Maria Nichitelea · ‎17-08-2020

UPDATE We'll initially improve this area of the process by marking with a red flag in the "To do" list - the workflows that are waiting for a digital signature to happen. In this way, the user will be able to observe which ones are blocked without clicking on them. Regards, Ana

Ana Maria Nichitelea · ‎17-08-2020

Hi J. Spoelman, Could you provide more details about the advantage of having the workflow one step forward: moving towards Beaufort and associated systems? What if (for example) the document will not be signed and needs corrections? will that influence the fact that info has already been sent to connected systems? I'm asking since we're also looking into the possibility of keeping the workflow in the current activity until the signature is done and only afterwards moving the workflow to the next activity. It will be useful if you can send me your thoughts here or by email (ana.maria.nichitelea@visma.com). Thank you. Regards, Ana

Ana Maria Nichitelea · ‎17-08-2020

Hi, Thank you for reaching out and providing feedback to us! [emoticon:553c544a8fd541dc98cb5beb6a3756f7] We'll initially improve this area of the process by marking with a red flag in the "To do" list - the workflows that are waiting for a digital signature to happen. In this way, the user will be able to observe which ones are blocked without clicking on them. Regards, Ana

Ana Maria Nichitelea · ‎04-08-2020

Hello all, Thank you for reaching out and providing feedback to us! [emoticon:553c544a8fd541dc98cb5beb6a3756f7] We are looking into this issue and possible solutions. If you could choose, what would be your preferred solution from the following: the workflow is not visible to the next person as long as signing is still pending the workflow is visible to the next person, but in their "To do" overview list the system will show a red mark on the ones waiting for signing (to show that no action can be done) Please send me your thoughts by email (ana.maria.nichitelea@visma.com) or (if it's easier) let me know and I can schedule an online discussion on this topic. Looking forward to hear from you! Regards, Ana

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