Brukertips i Visma.net Expense

NB! This video is in Norwegian, but you can watch the process of how this is done:   In this video we show you how to change or cancel your travel expenses. 

This usertip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  In the case that you at some point, have been or still are a registered user of Visma.net Expense, you have been sent an email, explaining what your roles in Visma.net have changed to. The title of the email is Your Visma.net roles has been changed.      This email is sent for informational purposes only. The next time you sign into Visma.net, your new roles should be updated and ready to use accordingly.   If the case is that it has been a long time since you last logged into Visma.net and you forgot your password, you can click here for guidance on how to recover your account. The username of your account will be the same as the email address you received this email on.    Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide. If a picture or an expense ticket is locked in Attach, it means that the travel ticket or the expense is attached to Visma.net Expense already. If you look at the ticket line, there will be a small padlock on the right side of the line.   If you wish to edit the picture/receipt inside Visma Attach you have to remove the attachment with the travel ticket in Visma.net Expense. You can read more about this, here.    Once the travel ticket is deleted, the padlock on the receipt will be removed. Once the padlock is removed, you should be able to click on the receipt and do the changes or edits you wish to complete.      Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

In the case that you have forgotten your password, do not worry! You can easily attain a new one by using our forgotten password function.    Go to Visma.net. then click Forgot your password?.  Fill in your email address. This has to be the email address you have registered your account with Visma.net. If you happen to not remember this email address, contact your payroll executive within your company.    For security reasons you have to mark off I am not a robot. Thereafter, click Send request.    From time to time it may happen that you get the following window, where you have to mark the pictures asked for. This is an additional security measure to make sure that no robot can make changes to your account. If the page looks like this, click Send request. The following window will pop up, and the next step is to follow the informational steps that is sent to your email address.   The email you have received will contain information about the reset of your password, click Enter new password.   Choose a password, and confirm it once more. Make sure that you fulfill all criteria which are listed in the box to the right. Once the password is changed, you will be sent an confirmation email. Click on Go to sign in, to sign in with your newly created password.  Common questions I have clicked Forgot your password?, but I have not received any emails. - First of all, a common mistake is that the email have been sent to your Spam or Trash filter. Another common reason could be that your company's email server does not accept our forgot your email address emails. Visma.net uses two different email transmitters, these are "do.not.reply@platform.visma.com" and "do.not.reply@connect.visma.com". Make sure to ask the one organizing emails within your company if these emails are restrained, and if they are, ask them to remove the restrain.   

Det er muligheter å endre sitt Visma.net brukernavn (e-postadresse).

Godkjenning skjer i tjenesten Visma.net Approval. Dere velger selv hvordan "flyten" skal være. Normalt godkjenner først leder, så lønningskontoret.

Her finner du en veiledning for hvordan du kan forespørre nytt passord dersom du har glemt ditt passord. 

Er du eksisterende bruker i Visma.net, har du allerede brukernavn og passord, men vil få en mail med beskjed om at rollene dine i Visma.net er endret. 

  Dette brukertipset er rettet mot deg som er bruker av Visma.net Expense. Du finner alle brukertipsene i denne kategorien her. Dersom du har aktivert kontoen din, og kan logge deg på Visma.net Expense, kan du selv endre e-postadressen / brukernavnet ditt.   Logg deg på med eksisterende brukernavn og passord. Dersom du ikke husker passordet ditt, kan du finne en veiledning for hvordan du kan oppdatere dette her.    Når du er logget inn, kan du klikke navnet ditt og videre på "Mine opplysninger" øverst i høyre hjørne.       Du blir nå videresendt til din profil. Klikk på pennen øverst til høyre, og videre på Endre e-postadresse.     Legg inn passordet du benytter for å logge deg inn på Visma.net, og den nye e-postadressen du ønsker skal være brukernavnet ditt. Klikk på Send validerings e-post.   Det sendes nå en e-post til det nye brukernavnet hvor bruker må bekrefte endring av brukernavn. Når dette er gjort kan du logge inn med det nye brukernavnet ditt. Passordet er ikke endret.   Merk! Husk å gi beskjed til lønningsansvarlig om at e-postadressen er endret slik at den også blir oppdatert i evt. andre systemer.   Hvordan kan lønningsansvarlig endre? Les mer her. Fant du ikke det du lette etter? Ta en titt i de andre brukertipsene for deg som er bruker av Visma.net Expense her.