Brukertips i Visma.net Expense

På denne videoen vil du se hvordan du kan se status på, og få oversikt over dine reiseregninger og utlegg:  

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  There is two ways to approve travel expenses, vacation and absences: Through app on your mobile device. Download the app Visma Manager in App Store for Apple devices or in Google Play for Android devices. Once it is downloaded you can sign in with the same username and password that you use to connect with in the web browser. If you are having technical difficulties signing in, Click here.   Through our web browser on this link. You will be redirected to a window with an icon called Approval. Click on Approval to get access to the approval functions. Read more about how to approve vacation, absences and time sheet here.     Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

Det er muligheter å endre sitt Visma.net brukernavn (e-postadresse).

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.   Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense.

If you wish to change your e-mail address there are multiple ways to do this: If the employee have an account with Visma.net, he/she can change their username themselves. (1st tip) Thereafter, the employer have to change their e-mail address in the payroll system.  If the employee does not have an account with Visma.net, go to the 2nd tip.    Employee change themselves their E-mail address (if Visma.net is used before): The employee signs in at Visma.net, go to My details (My profile - top right corner) Click Change email address, write down a new email address. You will get an email to the new username, where the user can confirm these changes. Read more about that here.   User gives a message to the payroll executive about the changes in e-mail address.      2.  Employee does not have access/have not used Visma.net before: If the user have not activated their account (for example due to wrong e-mail address), follow these steps: Sign in at Visma.net as Customer Admin Go to Admin | Users. Find the correct user. You will be able to look up the account status to find Account status for the user, here you can change to the correct e-mail address. User will have to use the forgot your password function to retrieve a new activation e-mail. Thereafter, change the e-mail address to the correct one in Visma Lønn.        3. User has already activated the account, and their original e-mail address is non existing: Admin have to change this e-mail address in Admin and confirm with the admin password. When the Admin selects Save and close there will be sent an e-mail to the user who's account it is.        4. User is created twice in .net due to an e-mail change in the payroll system The account is active, and it is registered in .net on a "old" e-mail address. The e-mail address therefore have to change in the payroll system. This prevents the e-mail from changing in .net, but it will create a new user. That means that you will still have the old user in Expense and the Calendar, which has a incorrect e-mail address. The employee in Expense is additionally connected to the "Old" user, and Expense and the calendar can therefore not find the new user in ODP and that both accounts is the same user. Therefore, the user will no longer gain access to Expense.  To correct this, you have to change the old e-mail address which is connected to Expense and the Calendar. However, before we can create this, we have to "free" the new e-mail address so that this e-mail can be used again. Since the new email address is enabled, this must be changed to a different email address that the employee has access to. (How to make mail alias in Gmail) (Alternative to Gmail). Administrator changes the email address in Admin and must confirm with password. When the administrator taps "Save & Close", an email will be sent to the employee where he must confirm the change: This new e-mail address is now free to use. Admin can now change e-mail address for you, on the user with the incorrect e-mail address. Additionally, your roles have to be updated as well. The user will now get an e-mail about activation for the new user. Since the old e-mail address have been used before, the user have to create a new password.      5. User is created with the wrong e-mail address: Since the e-mail address is not valid, the employee can not confirm and activate this. However, the employee will be registered as a user in Expense and the Calendar with the wrong e-mail address. It may also be that the user is created with the "correct" email address. This occurs either by having the email address changed in the payroll system and transferred to .net, or manually created in .net. This creation is what makes changing your email address on the first user challenging. The user in Expense is connected to the "old" user, and Expense and the Calendar will not catch that the new user in ODP is the same employee. Therefore, the user will no longer get access in Expense. To correct this mistake you have to: Sign in and go to Settings, integration users, find the user you want to delete, and click Delete.  Go to Visma Lønn, go to Tools / Admin Functions / Tools / General - in the window "start screenshare" write "700339" and click "Enter". You will now get a list of employees, you will also find a column "ODPExternalld". Find the employee and click F2 when you are in the field area for "ODPExternalld" and delete. Thereafter, go to Routines, registration, Visma.net, setup and register new users and sync this with MDM employees.       6. Trying to change the e-mail address, but gets a message "non-existing". When an Admin or user is trying to change an e-mail address to something else, the system looks for addresses that already is registered with Visma.net. This check is in the entire Visma.net system and not only on that specific customer. For example: morten@visma.com wishes to use morten@gmail.com. But he receives a message, that this user already exists. When this message shows, there are a few things you can do: Create the user in Admin. (morten@gmail.com) Thereafter, change the address to something else (morten+1@gmail.com). This will free the e-mail address (morten@gmail.com). Since this e-mail address is enabled, this must be changed to a different e-mail address that the employee has access to. (How to create an alias mail in Gmail) (Alternative to Gmail) Administrator changes the email address in Admin and must confirm with password. Now it is possible to change the morten@visma.no to morten@gmail.com.

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  If you were to get an error message telling you that you do not have the right credentials when logging into Visma Attach you ought to try the same combination of username and password on Visma.net Expense in the web browser first. If you still get the same error message, it could be that you either typed the password incorrectly (make sure all caps is turned off, etc). or it could simply be that you have forgotten your password. If that is the case, click here for guidance on how to change forgotten password.    If the case is that you can connect to Visma.net Expense, but not Visma Attach app while using the same credentials, it might be a malfunction between Expense and Attach in our system, and to fix this you can follow this guidance:   Uninstall the Attach app from your device.    Sign in at Visma.net Expense and go to External services. This will redirect you to the following page: On this page click on the trash cane to delete Visma Attach. Once this is completed you can re-install the app Visma Attach on your phone and sign in with the same credentials that you entered to sign in at Visma.net Expense.    Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  Go to Expense | Home and click New expense if you wish to register an expense without any connection to any trip or mileage. If you wish to connect an expense to a trip invoice, then go to the trip invoice / mileage you wish to connect the expense to, and open the banner Expense.   General information If you wish to establish an expense without any connection to a trip invoice or mileage you have to fill in some information prior to register expense. On this site you will get the opportunity independtly of your own company, to freely see or place payors for the entire trip. If you have an urge to split the trip between multiple payors this is also an option, with the percentage area, thereafter click +split cost unit to add another payor with what percentage they should pay. If you would like a display on how you can change and allocate this percentage between payors, take a look here.    By clicking browse local files underneath general documents you get the option to add an addendum, such as invitations or participant lists etc.  This option is not used for receipts nor invoice since these will be attached to expense later in the registration. Addendum from Visma Attach can not be used here either for the same reason. The maximum file size you can use for PNG, JPG or PDF is limited to 5MB.     When you have filled this in and click Save, you continue to the next page: Add expense from Visma Attach Click Browse and choose the banner Visma Attach, mark your chosen expense and click Attach.  All the information from Attach should be automatically filled in, therefore once you click Attach it should immediately be added and you should be able to add the next expense in the same manner.   Add expense stored on your PC If you happen to have the expenses stored on your PC hard drive, click Browse and choose the banner File. Click Browse local files to attain your expenses from the hard drive. Mark the expense and click Open. When doing this you will have to manually register the following criteria: Date Choose expense type Currency Amount Purpose When registering with a different currency than Norwegian Kroner (NOK) the program will automatically activate an foreign currency. If you for example have paid with Euro in Norway, it is possible to deactivate this again.    Paid by employer Regardless of layout it may be possible to mark off the checkbox paid by employer. This is mainly used for expenses the company wish to keep in their trip invoice for documentation, even if it is not supposed to be paid for that trip, since the company will pay the bill with invoice.    Cost distribution Cost distribution for the expense can if needed change for every individually expense by clicking on assign cost units. If the cost distribution shall be the same for all the expenses, there is no need to use this option. This will happen automatically anyways.   Click Save and you can do these same steps the next time you wish to register an expense until you have completed them all. Click either on the banner Summary or the green button Next at the bottom right corner to go to the next step.    The picture underneath is an example on how it could look like after you have registered a few expenses.  Click the green Next button at the bottom right corner and click Summary to send the registered expenses to confirmation.   Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense.  

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  Approval | My tasks In this window you can approve travelling expenses, absences and time sheets. Whenever an employee has listed any of these for approval a line should show that the employer has to approve or reject. To approve the travel expenses, absences or time sheets the employer have to click on the green check mark on the far right side on the line.  If you wish to approve multiple requests at the same time, you can mark off the boxes on the left side next to the requests and click the green button Approve selected at the bottom right corner.  To accept or disapprove these, you can click the line of the request and a detailed rapport will show what the employee has requested for approval.  If you wish to approve the request click Approve, and if you wish to reject the request click Reject. Furthermore, you can also add a comment for the approval or rejection if you wish to do that, or you can click approve or reject instantly. Once you click approve or reject this will be transferred to the first available payroll.    Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide. When travelling with Visma Attach you can easily take pictures of your expenses at all time and get them transferred directly into Visma.net Expense where you can register your travelling tickets.    Download the app through App Store on Apple devices or through Google Play on Android devices.    After you have successfully downloaded the app, sign in with the same username and password that gives you access in Visma.net Expense.  If you forgot your password, click here. You can also easily ask for a new password by clicking the forgot your password? button on the app, but remember that the app and Visma.net Expense user are synced, and thereby a change on the app will change your password on the web browser as well.    Once you are signed in, you can immediately take pictures of your bills/tickets. Click on the Camera at the top right corner to take a picture.  You can also upload pictures from your camera roll, click on the picture icon at the bottom right corner after opening the Camera. This icon will give you access to those pictures you have saved on your phone.    After successfully taking a picture of the ticket you wish to attach, Visma Attach will try to scan the ticket for values and dates etc. If the scan from Visma Attach is incorrect, you can manually change the information, to prevent any mistakes.  Click Next when the information is filled in correctly. You are now set to login to Visma.net Expense and register your new expense.    We recommend to always keep the latest updated version of Visma Attach on your phone to prevent bugs and other malfunctions. If you click on the information sign "..." at the top left corner, you can find information about what version you have.    If you wish to Log out, you can do that by clicking the shutdown button at the top right corner. Remember, every time you decide to log out, you will have to sign back in to use the app.    Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This usertip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  If you already have an activated account you can sign in at Visma.net Expense and change your email address/username yourself.    Sign in with your existing username and password, if you happen to forget your password click here for guidance on how to change your password.    Once you are signed in, click on your name in the top right corner and thereafter click My details.   Look for the banner Account, and at the top right corner there should be a pencil. Click on the pencil and thereafter go to Change my email address.   2. Fill in with your current password and the new email address you wish to change to. Click Send validation email.  3. An email will be sent to the new email address, asking for your permission to complete the change of email addresses. Once this step is completed you can sign in with your new username, and the password remains unchanged.    Important! Remember to inform your payroll executive that you have changed email addresses, that way they can update all other systems you use as well.    Click here for an explanation on how your payroll executive can change this.   Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense.   

NB! This video is in Norwegian, but you can watch the process of how this is done:   In this video we show you how to change or cancel your travel expenses. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  If your current password have become known to others, you can follow these steps to change it.   1. Go to Visma.net Expense. 2. Firstly, click on your name at the top right corner and click My details.         3. Look for the banner Security, and click Change password. In the next window write your current password inside the Current password field. Thereafter, fill in your preferred password in the fields New password and Confirm password. Be aware of the password criteria, such as length etc, all of these criteria must be fulfilled to successfully change your password (see picture below). 4. Click Change password and your new password will be created if all criteria are fulfilled. The browser will redirect you to the sign in page, and ask you to, for security reasons to re-login. Therefore it is important to make sure to sign in with the new password you just created.     Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense.