Brukertips i Visma.net Expense

If you wish to change your e-mail address there are multiple ways to do this: If the employee have an account with Visma.net, he/she can change their username themselves. (1st tip) Thereafter, the employer have to change their e-mail address in the payroll system.  If the employee does not have an account with Visma.net, go to the 2nd tip.    Employee change themselves their E-mail address (if Visma.net is used before): The employee signs in at Visma.net, go to My details (My profile - top right corner) Click Change email address, write down a new email address. You will get an email to the new username, where the user can confirm these changes. Read more about that here.   User gives a message to the payroll executive about the changes in e-mail address.      2.  Employee does not have access/have not used Visma.net before: If the user have not activated their account (for example due to wrong e-mail address), follow these steps: Sign in at Visma.net as Customer Admin Go to Admin | Users. Find the correct user. You will be able to look up the account status to find Account status for the user, here you can change to the correct e-mail address. User will have to use the forgot your password function to retrieve a new activation e-mail. Thereafter, change the e-mail address to the correct one in Visma Lønn.        3. User has already activated the account, and their original e-mail address is non existing: Admin have to change this e-mail address in Admin and confirm with the admin password. When the Admin selects Save and close there will be sent an e-mail to the user who's account it is.        4. User is created twice in .net due to an e-mail change in the payroll system The account is active, and it is registered in .net on a "old" e-mail address. The e-mail address therefore have to change in the payroll system. This prevents the e-mail from changing in .net, but it will create a new user. That means that you will still have the old user in Expense and the Calendar, which has a incorrect e-mail address. The employee in Expense is additionally connected to the "Old" user, and Expense and the calendar can therefore not find the new user in ODP and that both accounts is the same user. Therefore, the user will no longer gain access to Expense.  To correct this, you have to change the old e-mail address which is connected to Expense and the Calendar. However, before we can create this, we have to "free" the new e-mail address so that this e-mail can be used again. Since the new email address is enabled, this must be changed to a different email address that the employee has access to. (How to make mail alias in Gmail) (Alternative to Gmail). Administrator changes the email address in Admin and must confirm with password. When the administrator taps "Save & Close", an email will be sent to the employee where he must confirm the change: This new e-mail address is now free to use. Admin can now change e-mail address for you, on the user with the incorrect e-mail address. Additionally, your roles have to be updated as well. The user will now get an e-mail about activation for the new user. Since the old e-mail address have been used before, the user have to create a new password.      5. User is created with the wrong e-mail address: Since the e-mail address is not valid, the employee can not confirm and activate this. However, the employee will be registered as a user in Expense and the Calendar with the wrong e-mail address. It may also be that the user is created with the "correct" email address. This occurs either by having the email address changed in the payroll system and transferred to .net, or manually created in .net. This creation is what makes changing your email address on the first user challenging. The user in Expense is connected to the "old" user, and Expense and the Calendar will not catch that the new user in ODP is the same employee. Therefore, the user will no longer get access in Expense. To correct this mistake you have to: Sign in and go to Settings, integration users, find the user you want to delete, and click Delete.  Go to Visma Lønn, go to Tools / Admin Functions / Tools / General - in the window "start screenshare" write "700339" and click "Enter". You will now get a list of employees, you will also find a column "ODPExternalld". Find the employee and click F2 when you are in the field area for "ODPExternalld" and delete. Thereafter, go to Routines, registration, Visma.net, setup and register new users and sync this with MDM employees.       6. Trying to change the e-mail address, but gets a message "non-existing". When an Admin or user is trying to change an e-mail address to something else, the system looks for addresses that already is registered with Visma.net. This check is in the entire Visma.net system and not only on that specific customer. For example: morten@visma.com wishes to use morten@gmail.com. But he receives a message, that this user already exists. When this message shows, there are a few things you can do: Create the user in Admin. (morten@gmail.com) Thereafter, change the address to something else (morten+1@gmail.com). This will free the e-mail address (morten@gmail.com). Since this e-mail address is enabled, this must be changed to a different e-mail address that the employee has access to. (How to create an alias mail in Gmail) (Alternative to Gmail) Administrator changes the email address in Admin and must confirm with password. Now it is possible to change the morten@visma.no to morten@gmail.com.

NB! This video is in Norwegian, but you can watch the process of how this is done:   In this video we show you how to change or cancel your travel expenses. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide. You will also find a step by step video on how to register travelling at the bottom in this article.  Go to Expense | Home, thereafter click New travel and you will get access to write a description of the trip.    General information On this site you will independently have the opportunity to change or view payors for the entire trip, however it depends upon your company on how much you can do freely. If you have an urge to split the trip between multiple payors this will be an option. To do this you have to click +split cost unit, by doing so you can have multiple payors and with the percentage area you can decide how much percentage each payor shall pay. If you would like a display on how you can change and allocate this percentage between payors, click here.     By clicking browse local files underneath general documents you get the option to add an addendum, such as invitations or participant lists etc.  This option is not used for receipts nor invoice since these will be attached to expense later on in the registration. Addendum from Visma Attach will not be used here either for the same reason. The maximum file size you can use for PNG, JPG or PDF is limited to 5MB.   Click Save and you will get access to the calendar.    Travel(s) Click on desired travel date in the calendar and an additional window should show. In this window you can choose the time and dates for your trip. Additionally, there should be an option for daily allowances, which is depended upon what daily allowance deals your company provides for business trips, click Daily allowance to choose whatever option that is correct accordingly to what your employer within the organization have given you. If you are unsure what the company's policy is for daily allowance, please contact your superiors or a payroll executive and they should be able to help you.  There is also an additional option to add multiple locations/destinations if that is desired, click +travel to more places if this is something you wish to do. Once you have done this, click Save to advance.    Daily allowance(s) If the trip shall be registered with daily allowances, click on either the banner Allowance or the green Next-button at the bottom right corner. If the trip is not registered in the previous step, the allowance banner will not be available, and you can disregard that step.    After clicking the allowance banner, you can find the following information: Deduction of daily meals included with night allowances or covered by someone else than yourself can be registered on the lines both individually or all of it at the same time. Remember to keep in mind a 24-hours period, when doing this. This means to keep in mind that the first line is representing the trips first 24-hours even if it covers two different dates.  Accommodation options can be chosen separately day by day. Night allowance (Norway only), can be chosen for all nights or every night.  Accommodation information (relied upon chosen accommodation type) can be registered for the entire trip or days individually, additionally you can chose a combination by changing the "to" date for the variety of hotels. If hotel is your preferred accommodation option, please know that you need to provide the name and address of the hotel. If this is not filled in, the trip will not be sent to confirmation.  Allowances cost distribution can be registered by clicking assign cost units. If you do this step here, it will continue to keep these cost distributions for the next steps.  If you wish to change any information later on, this can be done at any point.    Click Save.    Step-by-step video on how to register trips: NB! The video is in Norwegian, but you can watch the process.    Register Mileage Click the banner mileage or next.   For details about mileage registration go to the user tip Register Mileage.   Register Expense Click the banner Expense or Next.   For details about registration of expense go to the user tip Registration of expense.   Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

NB! The video is in Norwegian, but you can watch the process on how it is done:   In this video you can see how you can see the status and outline on your travel expenses.  

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.   Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense.

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  There is two ways to approve travel expenses, vacation and absences: Through app on your mobile device. Download the app Visma Manager in App Store for Apple devices or in Google Play for Android devices. Once it is downloaded you can sign in with the same username and password that you use to connect with in the web browser. If you are having technical difficulties signing in, Click here.   Through our web browser on this link. You will be redirected to a window with an icon called Approval. Click on Approval to get access to the approval functions. Read more about how to approve vacation, absences and time sheet here.     Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This usertip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  In the case that you at some point, have been or still are a registered user of Visma.net Expense, you have been sent an email, explaining what your roles in Visma.net have changed to. The title of the email is Your Visma.net roles has been changed.      This email is sent for informational purposes only. The next time you sign into Visma.net, your new roles should be updated and ready to use accordingly.   If the case is that it has been a long time since you last logged into Visma.net and you forgot your password, you can click here for guidance on how to recover your account. The username of your account will be the same as the email address you received this email on.    Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  If the case is that you are a brand new user of Visma.net Expense and you have never been signed in before, you should have received an email with the following message activate your user. This mail has the title Welcome to Visma.net.      Click on the button Click here (Klikk her) to activate your new account and a new window will show in your browser, which gives you the following message (Account activated):     Additionally, there will be sent another email with information about creating a new password.     Click on the button enter new password and create a password to your own preference. Be aware that the password has a variety of criteria such as, length, no spaces etc. All of these criteria has to be fulfilled to create the new password.    A confirmation window will show once you have successfully created a new password, and you can now sign in with your new password and username.    Click here to get started with Visma.net Expense.    Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide. If you have the standard package of Visma.net Payroll you can place a manager to approve all expense requirements for Expense, absences and hours.  Expectations This function is only available for the users of the standard pack of Visma.net Payroll The manager of the firm has to be the first to create an active account Attach manager to employee To attach manager to an employee you got to click on the actual employee on the banner Employees and thereafter go to the banner Roles and general details. At the bottom of this page you will see a banner called Manager where you can get a drop down list of people that you can chose as managers (given that these prerequisites are satisfied).    Once you have chosen a manager from the drop down list and saved, the manager will automatically be given the following roles: Absence Manager Time sheet Manager Absence approver Time sheet approver Expense approver With Absence and Time sheet Manager roles the user will be able to see his/her employees in the Calendar.    Additionally, the user will be able to register and edit both absences and time sheets on behalf of the employees.    Workflow in Approval Once a manager is associated with an employee in Employees an automatic configuration of workflow in Approval will appear based on the manager being the approver for the employees.  In the case that there is no workflow in Approval, it should automatically be established a workflow for every service (Absence, Time sheet and Expense).  The workflow is built up with the use of the setting based on approval rights for the employees and the role which is chosen is called C3D3 Manager Approval Role. The manager that is associated with the employees is the one with this role.    In the case that you wish to edit the workflow, or add a couple extra steps where the payroll executive approves, this can be done by clicking Add steps and choose User list I have given thereafter you can add users of payroll executive with a general rule:           Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  Approval | My tasks In this window you can approve travelling expenses, absences and time sheets. Whenever an employee has listed any of these for approval a line should show that the employer has to approve or reject. To approve the travel expenses, absences or time sheets the employer have to click on the green check mark on the far right side on the line.  If you wish to approve multiple requests at the same time, you can mark off the boxes on the left side next to the requests and click the green button Approve selected at the bottom right corner.  To accept or disapprove these, you can click the line of the request and a detailed rapport will show what the employee has requested for approval.  If you wish to approve the request click Approve, and if you wish to reject the request click Reject. Furthermore, you can also add a comment for the approval or rejection if you wish to do that, or you can click approve or reject instantly. Once you click approve or reject this will be transferred to the first available payroll.    Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  If you were to get an error message telling you that you do not have the right credentials when logging into Visma Attach you ought to try the same combination of username and password on Visma.net Expense in the web browser first. If you still get the same error message, it could be that you either typed the password incorrectly (make sure all caps is turned off, etc). or it could simply be that you have forgotten your password. If that is the case, click here for guidance on how to change forgotten password.    If the case is that you can connect to Visma.net Expense, but not Visma Attach app while using the same credentials, it might be a malfunction between Expense and Attach in our system, and to fix this you can follow this guidance:   Uninstall the Attach app from your device.    Sign in at Visma.net Expense and go to External services. This will redirect you to the following page: On this page click on the trash cane to delete Visma Attach. Once this is completed you can re-install the app Visma Attach on your phone and sign in with the same credentials that you entered to sign in at Visma.net Expense.    Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide. If a picture or an expense ticket is locked in Attach, it means that the travel ticket or the expense is attached to Visma.net Expense already. If you look at the ticket line, there will be a small padlock on the right side of the line.   If you wish to edit the picture/receipt inside Visma Attach you have to remove the attachment with the travel ticket in Visma.net Expense. You can read more about this, here.    Once the travel ticket is deleted, the padlock on the receipt will be removed. Once the padlock is removed, you should be able to click on the receipt and do the changes or edits you wish to complete.      Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide. You will also find a step by step video on how to register travelling at the bottom in this article.  Go to Expense | Home, thereafter click New travel and you will get access to write a description of the trip.    General information On this site you will independently have the opportunity to change or view payors for the entire trip, however it depends upon your company on how much you can do freely. If you have an urge to split the trip between multiple payors this will be an option. To do this you have to click +split cost unit, by doing so you can have multiple payors and with the percentage area you can decide how much percentage each payor shall pay. If you would like a display on how you can change and allocate this percentage between payors, click here.     By clicking browse local files underneath general documents you get the option to add an addendum, such as invitations or participant lists etc.  This option is not used for receipts nor invoice since these will be attached to expense later in the registration. Addendum from Visma Attach can not be used here either for the same reason. The maximum file size you can use for PNG, JPG or PDF is limited to 5MB.   Click Save and you will get access to the calendar.    Travel(s) Click on desired travel date in the calendar and an additional window should show. In this window you can choose the time and dates for your trip. Additionally, there should be an option for daily allowances, which is depended upon what daily allowance deals your company provides for business trips, click Daily allowance to choose  whatever option that is correct accordingly to what your employer within the organization has given you. If you are unsure what the company's policy is for daily allowance, please contact your superiors or an payroll executive and they should be able to help you.  There is also an additional option to add multiple locations/destinations if that is desired, click +travel to more places if this is something you wish to do. Once you have done this, click Save to advance.    Daily allowance(s) If the trip shall be registered with daily allowances, click on either the banner Allowance or the green Next-button at the bottom right corner. If the trip is not registered in the previous step, the allowance banner will not be available, and you can disregard that step.    After clicking the allowance banner, you can find the following information: Deduction of daily meals included with night allowances or covered by someone else than yourself can be registered on the lines both individually or all of it at the same time. Remember to keep in mind a 24-hours period, when doing this, which means to keep in mind that the first line is representing the trips first 24-hours even if it covers two different dates.  Accommodation options can be chosen separately day by day. Night allowance (Norway only), can be chosen for all nights or every night.  Accommodation information (relied upon chosen accommodation type) can be registered for the entire trip or days individually, additionally you can chose a combination by changing the "to" date for the variety of hotels. If hotel is your preferred accommodation option, please know that you need to provide the name and address of the hotel. If this is not filled out the trip will not be sent to confirmation.  Allowances cost distribution can be registered by clicking assign cost units. If you do this step here, it will continue to keep these cost distributions for the next steps.  If you wish to change any information later on, this can be done at any point.    Click Save. Register Mileage Click the banner mileage or next.   For details about mileage registration go to the user tip Registration of Mileage.   Register Expense Click the banner Expense or Next.   For details about registration of expense go to the user tip Registration of Expense.  Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense. 

This user tip is aimed to help customers of Visma.net Expense. Click here to review the entire user tip guide.  Go to Expense | Home and click on the banner Mileage.   On this site you can register miles allowance with the following information: Dates Type of vehicle or driving in special locations Driving distance Travelling route - has to be written down with from and to address and description of which roads that you have driven to ensure control. Purpose Happenings with unforeseen diversions Cost distribution for the miles allowance alone can be registered by clicking assign cost units. For the other options on the expense ticket you keep the same costs as you wrote at the first step. Trailer can be marked off on the checkbox for driving with a "trailer". Addendum from a GPS system, or other essential documentation from the drive. Remember! Your company might have restrictions on what and what not you can register.   You can also connect the expenses to your mileage, go to the banner Expense or click on the green Next button at the bottom right corner. For a more detailed explanation on how to register an expense, go to the user tip How to register an expense.    To be able to send a mileage for approval, please click on the green Next button at the bottom right corner or click on the banner Summary.    For a step-by-step video on how to complete an expense, look here: NB! This video is in Norwegian, but you can watch the process of how this is done. Did you get the help you needed? If not, click here to review the user tip guide for Visma.net Expense.