Releases YouServe

Notifications Online release sessions The first release session was organized on Tuesday, March 2 as part of a pilot to explain the March release in more detail. The pilot will be continued during the coming months and a one-hour info session will be arranged in the week following the release to further explain the most important changes. We will devote extra attention to what you, as a customer, need to do in order to get the most out of modified or new features. We hope that this will clarify the Release Notes and the Actions listed for some of the changes. The second release session following the April release will take place on Tuesday, March 30, at 14:00 (CET). We will let you know how to sign up for the release session via the Community as soon as possible. You can also contact your Customer Success Manager. New Job information screen - new Job category field Why It may be useful to indicate which jobs have much in common, which is why the April release will include the new Job category field in HR Core Business.  How Settings > Formation and Organization > Job information As of 1 January 2021 the Job information screen includes the Job category field. It can be used to specify the category a specific job belongs to. The possible values can be specified using the List of values function.  Settings > Recording > List of values > Job information The Job category list of values has been added to the Element field list in the Job information screen. Jobs can be clustered more easily through this list of values. Note: there is no interdependency between the Job category and Job values. The new Job category field will also be added to the Recruiting API that is being developed.  Action If you want to use the new feature, you can create a list of values. If you do not want to use this feature, you need not do anything.  Employee (supplementary) screen - new Candidate ID (ATS) field  Why As of this release the new Candidate ID (ATS) field is available for registering details about the recruitment of an employee.ATS stands for Applicant Tracking System, a generic name in recruitment systems. How Employee > Employee > Employee (supplementary) As of 1 January 2021 the Employee (supplementary) screen in the April release includes the Candidate ID (ATS) field. This is a free field for registering how an employee was recruited (max. 50 characters). Action No action is required.  Sick leave screen - new fields in Additional information tab  Why As of this release the Additional information tab includes two new fields for registering information about sick leave. How Employee > Illness > Sick leave The Additional information tab in the Sick leave screen includes two new fields: Action list: The corresponding list of values can be maintained per client. Brief note: An alphanumeric field for the input of text (max. 100 characters). Settings > Recording > Free fields Create the fields by selecting Settings > Recording > Free fields. These fields can then be selected for all screens and added using Settings > Recording > Expand screen. All the added extra fields are included in the Extra information panel. The new fields are included in the MLM domain API. This means that the fields can also be used in Medical Leave Management. Action No action is required.  Solved Messages Updating person fields when creating a new employee Message When creating a new employee where the person layer has been activated and the person has already been created, the following may occur: If a person had been created with, for example, House number suffix and a new employee was created without House number suffix, the House number suffix was sometimes not removed for that person. Solution This has been resolved. The fields are now correctly updated when a new employee is created. Action No action is required. No scrollbar in Expand screen function (change 2511657) Message Settings > Recording > Expand screen When the number of screen elements added through the Expand screen function is so large they cannot all be displayed on the screen, no scroll bar was available to view the remaining added elements. Solution Following this release, a scrollbar is displayed when there are more elements that can be displayed on the screen.  Action No action is required. Leave balance incorrect (change 2591261) Message Sometimes the leave balance was set to 0 following recalculation. Solution This has been resolved as of this release.  Action No action is required. Leave year presentation error (change 2486514) Message Settings > Leave > Grant leave entitlement Sometimes the leave year was presented incorrectly when executing the New leave year action. Solution This has been resolved; as of this release the leave year is presented correctly again.  Action No action is required.

Announcement Together towards a better performance The stability and performance of Self Service is not on the level you may expect. The professionals (PSA users) in particular may be affected by this. Reliability of our products / applications is very important to us. For this reason we are working intensively with a number of our cusomers to improve this. In the Self Service release notes a new chapter is added: ‘Together towards a better performance’. In this chapter we will inform you about the improvements we are implementing as to stability and performance. In the recent past the following enhancements were achieved. The usage of databases is optimized, making it possible for more traffic to be handled at the same time.  We moved to a new version of the database. This new version is able to handle traffic faster. Monitoring of all databases is improved. This enables us to anticipate and react to possible changes in data traffic in an improved manner. Specific processes concerning the reporting of performance issues were aligned with a number of customers. By being in direct contact with our customer we get more insights in user experience and this contributes to identify and handle the specific causes of underperformance. These steps will lead to an improved user experience. The coming period we will continue to take more steps towards a better performing product. It is possible that you will occasionally experience hindrance. We are working hard to minimize this as much as possible. Publishing Date : 8/23/2019

Notification Unique Personal Id mandatory Why  As you will have read in previous release notes and in the interim update, the Unique Personal ID (UPI) will become mandatory. Initially, this will only apply to: users of the new solution for Medical Leave Management users of the generic API for Identity & Access Management (IAM) in combination with the Youforce users extended interface. The UPI is not yet mandatory if you only use the Youforce users extended HR interface without the other interfaces mentioned above. How  Settings > Data exchange > Raet HR interfaces > Youforce users extended  An additional option will be made available to users of the interfaces mentioned above. This option will force UPI submission to the Youforce portal.  Your action  No action is required. If you are going to use one of the applications mentioned above, Visma | Raet will contact you to set up the correct settings.  New Application feedback Why In the previous release notes we informed you that the Customer Effort Score will be launched starting with the September release. When a specific procedure has been performed, a closed question will be displayed concerning the procedure. This enables you to provide us with feedback on new functionalities. This feedback in turn enables us to introduce process improvements.   How As of the September release, a closed question will be displayed when the following actions are performed: Employee > Employee > GDPR - Delete personal data – when the Delete button has been clicked. Employee > Inflow/outflow > Proposed transition payment – when the Save button has been clicked. The question is: How easy was it for you to complete this task or action? You can answer this question by assigning a score. Based on your score, you will then see a follow-up question: Score of 1-5: What can we improve to make it easier to perform this task/action?Score of 6-7: What did you find easy about performing this task/action? Your action Please provide an answer when you see a question about the use of the application. In this way we can assess your opinion on certain processes and screens, enabling us to focus on targeted improvement. Personal data available at the Person level Why It is becoming increasingly necessary to distinguish between personal data and employment data in interface applications such as Medical Leave Management and Talent Management. A combination of this data at the employee level has always been available in HR Core Business.  However, it is not only necessary to request personal data from the interface applications, but also to enter personal data from those applications. For example, a change of address for employee A also applies to copies of employee A in other applications. In the new Person level, specific personal data, such as address data, can now be synchronized with other employees, regardless of whether these employees work for the same company. The employees must belong to the same client, however.  Initially, the new Person level will only be available for clients switching to the new solution for Medical Leave Management or the generic API for Identity & Access Management (IAM) in combination with the Youforce users extended interface. In the future, it will be available in more interface modules.  How Employee > Person > Person The Person screen will be added to the menu. Once the Person level is available, a person will be generated based on the Unique Personal ID (UPI). The UPI will ensure that employees with the same personal data will be linked to the same person. If you then change any of the following data for one of the employees, the change will not only be implemented for the person, but also for any other linked employees. The Person screen shows the basic data of all employees linked to the person: Person code * Initials * Formatted name Prefixes Surname * Date of birth * Example: Employee 100, A. Apple, and employee T100, A. Apple, both have UPI 100 and are therefore linked to person 100, A. Apple. Employee 100's address is changed to Lindenlaan 8 in Amersfoort. This means that the address of person 100, A. Apple, will be changed to the same new address. The address of employee T100, who is also linked to person 100, will also be changed immediately.  This personal data synchronization applies to the following data elements: Data element   Initials Personal email address First and middle names Personal phone number First name Cell phone number Surname Office phone number Prefix Street Formatted name salutation House number Own name code House number suffix Partner's name Location description Title (prefix) ZIP/Post code Title (suffix) Town/city: Gender Country of residence Date of birth Foreign region Place of birth Street (postal address) Country of birth House number (postal address) Language House number suffix Date of death Postal address location description Citizen service number (BSN) ZIP/Post code (postal address) PING ID City/town (postal address) Nationality Country Email address Foreign region New screen for Unique Personal ID changes Why The Unique Personal ID (UPI) will serve as the unique key for generating a person from employees. The UPI will then be distributed to other applications. For example, the generic API for Identity & Access Management (IAM) will use the UPI as a unique key to recognize users and associated authorizations. Any changes to the UPI can therefore have major consequences. A modified UPI may disable the authorization of a person, and therefore the associated employee. Great care must therefore be taken when making any changes to a UPI. A separate screen is available as of this release for specific situations where a UPI change is unavoidable, such as registering an incorrect UPI. How Management > Data exchange > Modify UPI The Modify UPI screen is available in HR Core Business as of this release. The screen is available as of 1 January 2020, and it includes the following fields: Update UPI If you choose Yes, the UPI will be updated with the employee code. Unique Personal ID (UPI) - You can enter a UPI here. Note: if you have selected Yes for Update UPI, this field will be inactive. Employee > Employee > Employees You can save the UPI in the wizard screens Create Employee - Step 1 of 6 - Employee and Create new employee with profile group. However, once it has been saved, you can no longer change the UPI on the Employee(s) screen. You will have to use the Modify UPI screen. Your action Activating the Person level will be part of an implementation project for the applications mentioned above. Visma | Raet will contact you if this applies to your organization. The UPI must be completed when the Person level is activated.  Modified and improved GDPR - Delete employee screen name changed Why  User feedback has revealed that the name of the GDPR Delete employee screen is confusing. It suggests that an employee can be fully deleted, even though this screen is used only for deleting personal data. We have therefore decided to change the name of this screen.  How  Employee > Employee > GDPR Delete Personal Data As of this release, the name of the GDPR Delete employee screen has been changed to GDPR Delete Personal Data.  Your action No action is required.  State/Province added to Employee Address Details screen Why  An employee's state/province may be needed for various purposes. It may be useful to record the federal state (Germany) or the region (Belgium) of employees working in those countries, or the employee's province in the Netherlands (or other relevant sub-regions). You can also use this field for compiling reports. The state/province field has been added to the employee's address data screen for this purpose, and you can define values for this field in a values list.  How  Employee > Employee > Employee address details As of this release, the state/province field has been added to the Employee address details screen.   Settings > Recording > List of values The state/province element has been added to the Element field list. You can define your own values for the state/province field in this list.   Your action If you wish to use the new state/province field, you must first define values in the corresponding list.  Solved Message Problems opening free screens (change 1898805) Message  When selecting a free screen in the menu, the screen sometimes failed to open. This was because all employees with data in the screen were first loaded.  Solution  As of this release, you can now select an employee after selecting the free screen. This means you no longer have to wait until all employees have been loaded. Once you select an employee, the screen opens immediately.  You can still opt to open a free screen in the old way and not select an employee. If you do so, all employees with data in the screen will be loaded.  Your action No action is required.  Publishing Date : 8/21/2020

This document describes the new functionality and improvements introduced by this release. Some of these changes have been inspired by messages and reports from customers. Where relevant, we have included a number in the section title to refer to the identification of the message (change .....) in question in our system. Verbeteringen Betrouwbaardere levering van gegevens voor de HR Data Feed Waarom Veel van onze klanten vertrouwen op de HR Data Feed voor de levering van operationele gegevens voor hun ERP-, CRM-, Procurement-, Fleet Management- of Identity and Access Management-oplossingen en hun financiële oplossingen. Het is gebleken dat de hoeveelheid gegevens en het gebruik van de HR Data Feed steeds intensiever wordt en dat dit van invloed is op de verwerking en tijdige levering van bestanden. Dit willen we graag verbeteren. Daarom hebben we een aantal extra stappen ingevoegd om het verwerken van gegevens en het afleverproces te verbeteren en ervoor te zorgen dat gegevens vóór 06.00 uur 's ochtends beschikbaar zijn. Hoe In komende releases worden verbeteringen doorgevoerd om tijdige levering van gegevens in de toekomst te garanderen. Uw actie Er is geen actie nodig. Opgeloste meldingen Rapportmodel en HR Data Feed zijn uitgebreid met meer dan 130 nieuwe velden (change 1023780, 1027135, 1030221, 1030249, 1030391) Waarom We hebben het rapportmodel en het HR Data-model uitgebreid voor een beter gegevensbereik, door meerdere klantaanvragen tegelijk te groeperen.  Hoe Toevoegingen Alle velden voor de entiteit Garantie Loon zijn toegevoegd Er zijn twee velden aan de entiteit Overuren toegevoegd (G) Uren tijd/tijd extra (Overuren) (L) Uren tijd/tijd extra (Overuren) Velden voor Toeslagen Vast Uitgebreid toegevoegd Veld Z5 en verder Er zijn twee velden aan de entiteit Medewerker toegevoegd UPI Contract volgnummer Er is een veld aan de entiteit Rol Toewijzing UM toegevoegd Het veld Incl onderliggende OE’s Uw actie Er is geen actie nodig. Gegevens in standaardrapporten R-AL-10300 en R-AL-10320 komen niet overeen (change 999473) Melding Wettelijk verlof van vorig jaar ontbreekt in rapport R-AL-10300. Wettelijk verlof van vorig jaar wordt weergegeven in het standaardrapport R-AL-10320. Na analyse is gebleken dat Wettelijk verlof van vorig jaar niet wordt weergegeven in rapport R-AL-10300 vanwege een vervaldatum. Oplossing Het rapport is gewijzigd. Vanaf deze release worden in het standaardrapport R-AL-10300 dezelfde gegevens weergegeven als in het rapport R-AL-10320. Uw actie Er is geen actie nodig. Publishing Date : 1/31/2019

Notifications Menu adapted - Inflow changed to Inflow/Outflow Why Adding the menu option Proposed transition payment and the wizard Copy employee - Transition payment  means that outflow processes are now supported via the Inflow menu, alongside the inflow processes. With the January 2020 release, the name of the menu item has therefore been changed from Inflow to Inflow/Outflow. How Employee > Inflow/Outflow The name of the menu item has been changed. Your action No action is required. Resolved notifications Incorrect presentation of leave - Leave exceeding the annual limit was booked in the old year (change 1888123) Notification While Leave Year 2019 was still active, leave from 2020 was sometimes taken. These deductions were recorded in the Settled column for 2019. However, when the new year was created, these deductions were also processed in the new year, with the transferred hours also being reduced by this amount. Only after the recalculation of the previous year were these deductions correctly processed and entered in the Settled column for 2020.   Solution The time at which leave is taken determines how the leave is booked and provides the basis on which HR Core Business recalculates the relevant leave years. From now on, leave booked for 2020 while the 2020 leave year has yet to be created will be debited as soon as the leave balance for leave year 2020 becomes available. In other words, it will no longer be initially debited from the 2019 balance. Leave booked in 2019 will be debited from the 2019 leave year. Leave booked in 2019 while the 2020 leave year is already available, will be debited from the balance of the 2019 leave year. Any balance carried forward from 2019 to 2020 will be reduced by this amount. In the event of leave being booked in previous, inactive years, make sure that all previous years are automatically recalculated. Your action We advise you to remove leave year 2020 by using the action Undo current leave year. The actual leave year will be 2019 again. Here you can calculate the leave balance again by using the action Current leave year correction. After finishing this action you can create the leave year 2020. Authorization group - new authorization group not immediately visible (change 1418078 ) Notification When a new authorization group was created, this new group was not immediately visible and could not be assigned. This was because HR Core Business always checked whether an authorization group was available on the first day of the current period and only then displayed it on screen. Solution The checking procedure has been changed. HR Core Business now reviews the entire (current) period to see which authorization groups are available and which should, therefore, be displayed. Your action No action is required. Problem saving email addresses that contain uppercase letters (change 1924212) Notification Saving an email address that contained an uppercase (i.e. capital) letter was not possible because it was not seen as a valid entry. This was due to a new validity check for email addresses. Solution The check has been adapted so that you can simply save email addresses that contain uppercase letters. Your action No action is required.   Publishing Date : 2/21/2020

Announcements We have adjusted the june release notes.    Easycruit fields added to the 'Aannemen kandidaat' form On the form 'Aannemen kandidaat' (Accept candidate) there are now 5 fields on the "Aannemen kandidaat" form which are filled in with a (correct) value from Easycruit. However, with the import we are getting a mismatch with Self Service fields because the layout of the self-service fields differ from that of Easycruit. These values on those 5 fields are causing an error message on the form. These error messages are not acceptable. That is why we have decided to remove the automatic filling in of these 5 fields. This will take place in the July release. it's concerning these 5 fields: Gender (Geslacht) Salutation (Aanhef) Nationality (Nationaiteit) Marital Status (Burgerlijke staat) Country (Woonland) New Add attachments in recruitment process All Self Service We have a new functionality available to add attachments from Easycruit. After selecting a candidate, the user can add attachments, with a few clicks, from Easycruit to the Self service process and can now be redirected to the personnel file.  In the July release we will add 2 improvements into this process:  All attachments shall be default selected when entering the form "Kandidaat aannemen" to reduce the step to go back; After clicking on the button "Kandidaat aannemen" you get a message: ""Please note! If you press the" Accept candidate "button, you cannot go back to add attachments from Easycruit." Until the July release these instructions are the way to add the attachements from Easycruit: When a user is in the form 'Aannemen kandidaat', the user can click on the 'paperclip'. A selection screen with all available attachments will now appear. You can select or deselect each attachment on the screen. After clicking on the OK button, the user sees the selected attachments. The user can go back by clicking on the paperclip, to adjust the selection. The selected attachments are processed within the (re)hire process. The user can continue with the (re)hire process by clicking on the button: 'Kandidaat aannemen'. Modified and improved Easycruit fields added to the 'Aannemen kandidaat' form The new fields are placed on the existing 'Aannemen kandidaat' form and are immediately visible and are linked to the corresponding Rubric codes of the HR Core systems. You do not have to take extra steps. We have added the following fields to the 'Aannemen kandidaat' form. The data for these fields is provided by Easycruit: E-mail (E-mail) Telephone (Telefoon) Mobile phone (Mobiele telefoon) Solved changes Rehire: error message when searching for employee (change 1512580) Problem In one specific case, an error message appeared during employee searches. Solution As from this release, the error will not occur anymore. '500' errors in Start menu and no buttons inside a workflow (change 1443182) Problem Clicking the Start menu causes an error message to appear.  Solution As from this release, the error will not occur anymore. Error in rounding totals to exactly zero in spreadsheet (change 1354358) Problem There are some values that are very close to 0 (for instance, 2.2204460492503131E-16 or -2.2204460492503131E-16). Because of the way computers run calculations, the result of 1.1 + 0.6 -1.7 is not exactly zero (0). In this case, the value shown on the spreadsheet could be 0.00000000000000022. The problem is that we are not using twice the value of 0.00000000000000022. Instead, we are changing the value to string (treated as text), which results in 2.22.  Solution Our software will now convert small values like 0.00000000000000022 to valid values, according to the rubric (the decimal property). Note: There is a limit, and values below 0.00000000000000000000000000001 will be converted to 0.00.. Publishing Date : 5/31/2019

New Reason for end of employment now also mandatory when importing external changes and using HRSS Why As of January 2020 the reason for end of employment has to be specified within the context of wage tax return and pension return. As of the February release it was already mandatory to provide a reason in the End of employment reason field in the Employee screen. When no reason is specified, the data in the screen cannot be stored. However, if an employee’s end of employment was specified by importing an end of employment date using, for example, Import/export > Import CSV, external links using Batch input or changes through HRSS, the availability of an end of employment reason was not checked. As of this release the system checks whether an end of employment reason has been specified when importing an end of employment date using the above-mentioned files. When no end of employment reason is available, the file will not be processed to prevent incorrect returns. How When a file that is imported contains an end of employment date, the system checks if the end of employment reason is also available for the employee concerned. If no end of employment reason is available, this will be reported and the whole file will be rejected. Your action When changes regarding an employee’s end of employment are not entered using the Employee screen in HR Core Business but through an interface or HRSS, you must modify the interface or HRSS form to be able to continue to use the change flow. Changed and improved New leave year included in overview Why When a new leave year was assigned, it was not included in the overview. The leave year to which the actions Correct current leave year and Undo current leave year applied was displayed. As of this release the leave year to which the New leave year action applies is also displayed. How Settings > Leave > Grant leave entitlement When a leave year is assigned through the New leave year action, the leave year is displayed when the action has been performed. When assigning leave has not been completed yet or has failed, no leave year is displayed. Your action No action is required. Solved Messages User is created in portal for inactive employee (change 1655273) Message When an employee’s end of employment was reported and the organizational unit was unlinked, a new user was created in the portal. The reason was that the change regarding the employee’s organizational unit resulted in new provision of details to the portal. Solution The software has been modified. When the organizational unit of an inactive employee is unlinked or modified, no details are provided to the portal. Your action No action is required. Employee data cannot be changed due to date of birth in the future (change 1834761) Message When entering employee data, a date of birth in the future was specified and stored by mistake. When the screen was reopened, it was blank and the date of birth could not be corrected. Solution The date of birth has been corrected by importing the correct date of birth. As of this release the system checks if a date of birth is in the future. Such dates can no longer be stored. If you enter a date in the future, the following error message will be displayed: Geboortedatum - Een toekomstige datum is niet toegestaan. (Date of birth - A future date is not allowed.) Your action No action is required. Leave balance 2019 could not be exported (change 1924008) Message It was not possible to export all the leave entitlements of 2019 of employees because the Export button was not available when another year was selected. Solution This has been modified and the leave entitlements can be exported again. Your action No action is required. Leave overview of previous years could not be exported (change 1169353) Message It was not always possible to export an already closed leave year from an employee’s leave overview; the opened year was exported instead. Solution We have ensured that when exporting previous leave years the correct data of the correct year is exported. Your action No action is required. Publishing Date : 3/19/2020

This document describes the new functionality and improvements introduced by this release. Some of these changes have been inspired by messages and reports from customers. Where relevant, we have included a number in the section title to refer to the identification of the message (change .....) in question in our system. Improvements Improving reliability of delivery for the HR Data Feed Why Many of our customers rely on the HR Data Feed to consume operational data to drive their ERP, CRM, Procurement, Fleet Management or Identity and Access Management Solutions and Financial Solutions and our monitoring shows we have been experiencing rapid growth of data and usage of the HR Data Feed which is impacting our ability to process and deliver the files in a timely manner. We wanted to improve this, so we have executed on several steps to improve the performance of processing all data, improve the delivery process and make sure that they become available before 06:00 am. How Additional enhancements and improvements further guaranteeing timely delivery are planned for the future and will follow in subsequent releases. Your action No action is required. Resolved notifications Report Model and HR Data Feed have been extended with more than new 130 fields (change 1023780, 1027135, 1030221, 1030249, 1030391) Why By packaging multiple customer requests simultaneously we have extended the report model and the HR data model to provide better data coverage. How Additions All fields related to the Garantie Loon entity have been added Two fields from the Overuren entity have been added (G) Uren tijd/tijd extra (Overuren) (L) Uren tijd/tijd extra (Overuren) Fields from Toeslagen Vast Uitgebreid have been added Fields Z5 and further Two fields from the Medewerker entity have been added UPI Contract volgnummer A field from the Rol Toewijzing UM entity has been added Field Incl onderliggende OE’s Your action No action is required. Data displayed in the standard reports R-AL-10300 and R-AL-10320 do not match (change 999473) Message In report R-AL-10300 there is Wettelijk verlof of last year missing. In the standard report R-AL-10320 the Wettelijk verlof of last year is actually being displayed. Analysis confirmed that Wettelijk verlof of last year is not being displayed in report R-AL-10300 because of an expiration date being taken into account. Solution The report has been modified, and starting with this release standard report R-AL-10300 will present the same data as presented in report R-AL-10320, Your action No action is required. Publishing Date : 1/31/2019

Solved Messages Base of employee master data - salary rounded to one decimal (2762418) Message The salary is rounded to 1 instead of 2 decimals in the Base of employee master data. Solution This has been resolved. As of this release, the salary is rounded to 2 decimals. Action This can be checked by selecting Employee > Employee > Base of employee master data. Closed organizational units wrongly forwarded to Portal (1253731) Message Sometimes the following error message was displayed in the Grouped User Management Logbook in the Portal: Role assignment Manager not processed: Organizational unit xxxxx not found. The managers of organizational units (OUs) that were already closed were mistakenly specified for the closed organizational units. Solution As of this release, no data of already closed organizational units is forwarded and the error message is no longer displayed. As a result, the Grouped User Management Logbook is more structured and any errors can be detected more easily.  Action No action is required. Employee is not forwarded to the Portal (2710118) Message Synchronization between the Person entity and the Employee was not always successful. Employees for which the Identity and/or Citizen service number fields had no value were not synchronized with the persons in question, and the employees were not forwarded to the Portal. Solution This has been resolved. The order of synchronization from the Person to the Employee is now correct and the employee is forwarded to the Portal. Action No action is required. Long-term illness and maternity leave - value of PIB date field incorrect (389486) Message Calculation of the PIB date field (Permanent Incapacity Benefit (Restrictions) Act (Wet Verbetering Poortwachter)) was incorrect when there was a period of maternity leave between two sickness registrations, as a result of which the second sickness registration was not marked as continuous. Solution A sickness registration is continuous when the period of recovery between two sickness registrations is less than 28 days. As of this release, the maternity leave period is no longer included when determining these 28 days. In the above situation, the second sickness registration is now considered to be continuous and the PIB date field will show the correct date. Action The maternity leave period is now considered where new sick reports are concerned. Already registered sick reports are not automatically modified. To ensure the correct PIB date of existing sick reports is calculated, the sick report following maternity leave must be removed and re-entered. Generating mail merge documents no longer works (2783083) Message In the Employee address details screen, the (mailmerge) indication was not visible at the aggregate fields for the mail merge address. As a result, mail merge documents could no longer be created.  Solution The (mailmerge) indication has been re-added to the following fields: Street / House number (mailmerge) (7569) Postcode / City (mailmerge) (7570) Country (mailmerge) (7568) Action No action is required. Publishing Date : 6/17/2021

New My Reports notification Why You will now receive a notification to let you know that a report is waiting in My Reports, so you can continue to work on other tasks in the meantime. How Location: Bar at the lower left of the screen > rightmost icon, Notifications A Notifications icon has been added to the bar below the menu at the lower left of the screen.  When you create a report, you will see the number 1 next to the icon as soon as the report is available in My Reports. If there are more reports available that you have not yet viewed, you will see how many next to the Notifications icon. Click on the Notifications icon to open the list. You will then see the notifications of the reports that are ready for you in My Reports, along with their creation date and time. Click on a notification to go straight to My Reports.  The notifications are cleaned up weekly, but you can also remove a notification manually by clicking on the X next to it.  Your action  No action is needed. Modified and improved Codes shown in Employment contract selection screens Why The Employment contract screen fields now show - between brackets - the code that is associated with the chosen value in order to assist users in selecting values in fields with a list or a search function (magnifying glass icon). If the values you can choose from are very similar, the codes may help to distinguish between them. How Path: Employee > Contract > Employment contract Click in a field to make a selection from a list and you will see the corresponding code in brackets after the description. If you use the magnifying glass icon to open a field selection screen, you will see that the Value column with the corresponding code has been added next to the Description column. Your action No action is needed. Notices of recovery with a date in the future are now sent to the Absenteeism Manager Why Notices of recovery entered for a date in the future were not sent to the Absenteeism Manager. How Employee > Illness > Absenteeism This problem has been resolved: as of this release, notices of recovery for dates in the future will be sent to the Absenteeism Manager.  Your action Because previously recorded notices of recovery for dates in the future will not be sent to the Absenteeism Manager, you will have to enter these again. Please delete your old notice of recovery before entering the new one. Publishing Date : 10/25/2019

Notifications Pension entitlement for 2020 based on the state pension agreement Why  In anticipation of the actual modifications in HR Core Business and Payroll Business, this instruction can be used to calculate which employees will reach the state pension age in 2020 of 66 years and 4 months. How Reports > Check > Ad hoc reporting Open the Ad hoc reporting screen and add the Date of birth element to the ad hoc report in Excel. Go to My Reports and open the Excel file of the ad hoc report. Filter by date of birth between 1 September 1953 and 31 August 1954. These are the employees who will reach state pension age in 2020. The age will be displayed in cell D2. Enter the number of months in the cells in column E. For 66 years and 4 months, this is 796 months.  The following formula can be used in the Dutch language version of Excel to calculate state pension age: ZELFDE.DAG(D2;E2). The function can also be used for the underlying cells using the fill handle for automatically populating cells in Excel. To view the correct dates, select column E and change the format of the cells to the correct date type for the location using the right mouse button. Note: when using the English language version of Excel, you should use the following formula: EDATE(D2;E2). Changed and improved The leave of absence requests screen retains employee selection If you wanted to register multiple changes to employee leave of absence requests, you were continually redirected to the original search screen and the employee selection was not retained. This required additional mouse clicks to reselect the employee. How Employee > Leave > Leave of absence request As of this release the Leave of absence request screen works as follows: When an employee has already been selected and the Leave of absence request screen is opened, the selection fields are populated. When you open a leave request and then return to the selection screen, the selection fields are populated but the directional path is reset to company level. If you then go to another page, you will have to reselect the employee. Your action No action is required.  Size of company search panel automatically adjusted Why The company search panel upper left in the application always had a fixed size. This required a lot of scrolling for clients with a large number of companies. As of this release, the size of the search panel has been adjusted to accommodate the number of companies.  How When you click the search panel to look for a company, you will see that the size is automatically adjusted to the number of companies. The size is set to the maximum value; on an average screen that amounts to approximately 29 companies.  Your action No action is required. Resolved notifications Leave balance incorrect (change 1629890) Notification Fixed extra individual leave entitlement with a start date before 2019 was treated as a one-off. If there was a change or leave was taken causing the balance to be recalculated, this individual leave was incorrectly set to zero.  Solution The software has been modified to ensure the fixed extra individual leave entitlement is indeed regarded as fixed, even when the start date is before 2019. Your action We recommend recalculating the leave balance for those employees whose fixed extra individual leave entitlement balance has been set to zero. Individual leave disappears when entering end of employment (change 1653522) Notification When an employee’s end of employment was entered and leave was recalculated, the individual leave entitlement was set to 0. Solution This has been modified. Upon end of employment the leave is no longer set to 0. Your action Perform a recalculation for employees whose leave was incorrectly set to 0. Branch cannot be linked to Organization Unit (change 1650045) Notification It was not possible to link a branch to an Organization Unit (OU) when it had already been linked to a child or parent OU. An error message was displayed, stating that the branch was not unique within the OU.  Solution The program now checks within the OU to see whether or not a branch is unique. The error message is no longer displayed, and a branch can be linked to the selected OU.  Your action No action is required. Publishing Date : 8/23/2019

Notifications Give feedback on our software Use Wootric to give immediate feedback on our software. If you work with HR Core Business - Payroll Business, we will ask you for feedback in the application starting in January 2020. We will ask you a single closed question and we will ask you to provide additional background to your answer in Wootric, an online questionnaire platform. This will help us understand your priorities better so that we can improve the planning and development of new functionality. Your answers will be completely anonymous, and we will not share the results with third parties. Changed and improved Email address verification Why Email addresses are used in related applications for handling workflows. Invalid email addresses can cause workflow disruptions. The system needs to check whether the address is valid to prevent such problems. How  Employee > Employee > Employees If you enter an email address in the Email address field, the system will check whether the address consists of a user, an @ symbol and a domain. If the email address is invalid, an error message will be returned upon saving. Your action Check email addresses for accuracy. If an existing email address has an invalid format, you will receive an error message when you save any change in the Employees screen. This will also happen when you change another field in the screen and the Email address field contains an address that does not have the required format.  Active notifications for on-call contracts Why According to the Balanced Labour Market Act, which enters into force on 1 January 2020, employers are obliged to offer on-call workers a contract after 12 months of at least the average working time over the past 12 months. This offer must be made at the latest by the 13th month. In order to take action in time, you will need a notification as the end of the 12th month of an on-call contract approaches.  How Settings > Active notification > Define notification  The On-call contract option has been added to the notification conditions. You can now define a notification specifically for on-call contracts. When defining a notification, for example, a notification 12 months after the start date of an on-call contract, select Start date (Contract) as the source date type. Then go to the Conditions tab and select On-call contract = Yes for the appropriate condition. Your action If you have employees with an on-call contract, you can define a notification that will warn you when the end of their 12th month (measured from the start of the contract) is approaching. Visma | Raet logo in reports Why The acquisition of Raet and the combined Visma | Raet brand mean a new corporate logo. Reports will feature our new logo starting with this release. How Rapporten Het Raet-logo in de rapporten is vervangen door het logo Visma | Raet. Uw actie No action is required.  Resolved notifications Export files rejected in HR Self Service files because of Enters (change 1549928)  Notification  If an export was sent to HR Self Service and it contained an extraneous Enter, for example in a note field, the file was sometimes rejected.  Solution This has been solved by correcting any extraneous Enters in a file. HR Self Service now no longer rejects the file.  Your action No action is required.  Incorrect negative leave balance following simultaneous leave requests (change 1722007) Notification If two leave requests arrived at HR Core Business simultaneously, the second request was sometimes debited from the wrong leave box, resulting in an incorrect and negative leave balance.  Solution We have reprogrammed the software. Leave requests coming from different systems are now processed one at a time. Your action No action is required.  Publishing Date : 12/20/2019

Notifications Online release sessions  Several customers requested that we organize an online release session in addition to the Release Notes to explain the changes in the relevant release in more detail. We are happy to facilitate this. As we already mentioned in the February Release Notes, we will pilot a one-hour info session in the week following the release, in which we will further explain the most important changes in the release. During this session, we will devote extra attention to what you, as a customer, need to do in order to get the most out of modified or new features. We hope that this will clarify the Release Notes and the Actions listed for some of the changes. The first release session will take place on Tuesday, March 2, at 14:00 (CET). You can register via de Event calendar of Payroll Business. New ‘Payslips to Dynamic Payslip' interface not yet active  We are creating a feature allowing you to offer your employees dynamic payslips. At present, the Management - data exchange - interfaces screen already displays the new ‘Payslips to Dynamic Payslip' interface. The new interface is only displayed however; it is not yet available. We will provide more information in the next release.  Solved Messages Cannot read UPIs (2486778) Message  We have found that in some situations, the system cannot read the UPI if an employee is associated with two dates of birth in the system. The cause is a modification of a date of birth as per a different benchmark date. A retirement date is calculated for every date of birth and this generated an error message. Solution We have adjusted the code as per the March release, ensuring that UPIs are read without generating an error message. Should one employee be associated with two (different) dates of birth, the dates are copied to the person in chronological order. Action No action is required. Leave across year change with introduction of Wet Wieg (2179372) Message  It is impossible to take childbirth leave that falls in two calendar years because the system states there are insufficient remaining days of leave. Solution As per the March release, you can take supplementary childbirth leave across a year change. Action If you have not yet applied for supplementary childbirth leave across the year change, you can do this now. Otherwise, no further action is required.  Contact 2 is not deleted (2441425) Message If an employee stated through Self Service that two of their contacts had to be removed, a failed change resulted.  Solution After the March release, the change for deleting a second contact will be processed and not end up with the failed changes.  Action No action is required. Publishing Date : 2/19/2021

Announcements Improvements for user experience As announced in the June 2019 release notes, we have worked hard to improve the HR Core Business and Payroll Business user experience, including improving the look and feel. When you log in you will see the following changes: The field to search for a function in the menu is now more prominently at the top of the menu. Our icons have been updated. New nuances have been added to the color scheme within the screens, This gives a more pleasant screen contrast if you work in the application for a long period of time. Modified and improved Leave scheme in days Why To support leave requests of employees in Germany using our HR Core Business Global application, it is now possible to take leave in days. This means that leave accrual can take place in days and the deductions in full or half days. How Settings > Leave > Leave Entitlements  The screen used for creating a leave scheme now includes the Leave Unit field where you can choose between hours or days. The types of leave that are linked to the leave scheme are used based on this unit. The unit cannot be changed once the leave scheme has been created. The title bar of the type of leave indicates whether leave in hours or days is concerned.  If you have opted for days, leave accrual will take place using this leave scheme, based on the days in the work schedule. The number of hours an employee works per day is not taken into account. Example An employee with the following work schedule requests leave from Monday 20 May through to Friday 24 May. Mo Tu We Th Fr 4 hours 0 hours 8 hours 2 hours 0 hours For this period, 3 days will be deducted, irrespective of the number of hours for that day. Leave accrual will take place in the same way. An employee with the work schedule from the example accrues leave based on 3 working days per week, irrespective of the number of hours the employee works per day. Please note The check that is currently taking place on the maximum number per day is still based on hours: this means that the maximum is 24. Example: you want to take leave on one day and you enter as the start date and end date: 4 June 2019. If you also enter a number that is higher than 1, for example 23, the application will write off 23 days, while based on the start and end date only 1 leave day is expected. With an existing leave scheme, changing leave from hours to days is not yet supported. When creating a new leave scheme based on days, this scheme should not be linked to the Continued payment during leave (breakdown) employment benefit. This scheme always uses the hour's option. Your action No action is required.  Manager’s employee code in Organizational Unit detail screen Why Names within an organization are not always unique. It is therefore useful when the employee code of the selected manager is visible in the Organizational Unit detail screen.  How Settings > Formation and Organization > Organizational Units When a manager or backup manager is selected, the manager’s employee code will now be displayed after his/her name in the Organizational Unit detail screen. Your action No action is required.  Branch code in the Organizational Unit detail screen Why In order to determine if the correct branch has been linked to the Organizational Unit, it would be useful to not only include the description of the branch in the Organizational Unit detail screen but also its branch code. How Settings > Formation and Organization > Organizational Units When a branch is selected, the branch code will now be displayed after its description in the Organizational Unit detail screen. Your action No action is required. Values for Gender will be expanded in a next release Why In the January 2019 edition of the data specification for the Fiscal Declaration, the possible values ​​for the Gender field have been expanded, so that it is possible to correctly register persons who do not want to speak out for men or women. How Medewerker > Instroom > Aanmaken medewerker (Stap 1) Medewerker > Medewerker > Medewerkers Medewerker > Medewerker > Medewerker Medewerker > Medewerker > Partnergegevens   To meet the new specifications for the Fiscal declaration, the reference table that belongs to the Gender and Gender Partner fields contains the following values ​​from a next release.   Code Gender Description 0 Onbekend 1 Man 2 Vrouw 9 Niet gespecificeerd   Please note: these codes are passed on to the Fiscal Declaration and Uniform Pension Declaration (UPA). These values ​​are also available in other linked / receiving systems, such as HR Self Service and Management Information. Salutation The content of the Salutation field is automatically generated based on the Gender and Employee Name fields. From a next release, this field is therefore composed as follows:   Gender Name employee Salutation Composite name Onbekend Jansen <Leeg> Jansen Man Jansen De heer De heer Jansen Vrouw Jansen Mevrouw  Mevrouw Jansen Niet gespecificeerd Jansen <Leeg> Jansen   Your action If you import data from HR Core Business into your own systems via interfaces that include the Gender or Salutation fields, check whether your systems can receive the new values correctly and adjust your import process accordingly. Resolved notifications Active Notifications search screen not visible Notification When the search screen was used for Active Notifications by source date, the screen became very small when the Search button was clicked. Solution This has been resolved and following this release the search screen will retain the correct size.  Your action No action is required.  Organizational structure – OU name change not properly processed (change 958019) Notification When the & character was included in the description of an Organizational Unit, it was not always correctly displayed. The description was not processed properly and was therefore also displayed incorrectly in OrgSight.  Solution This has been resolved. As of this release, special characters such as the & character are correctly interpreted and displayed. OrgSight OU name change not properly displayed (change 958019) Notification Descriptions of Organizational Units that include special characters, such as the & character, were not always displayed correctly in OrgSight. Solution The cause of this problem has been resolved in HR Core Business and as of this release, the descriptions with special characters are displayed correctly in OrgSight. Publishing Date : 6/28/2019

This document describes the new functionality and improvements introduced by this release. Some of these changes have been inspired by messages and reports from customers. Where relevant, we have included a number in the section title to refer to the identification of the message (change .....) in question in our system. New (Re)hire (Re)hire is a special function that facilitates the hiring and rehiring process. This process will help you to check if a person has worked for your company before, for how long, and how many contracts he/she had in the past. Using this information, the manager or the person who is starting the hiring process can decide if this person should be hired on a permanent or temporary basis. Important condition You can not do this yourself. Before you can use the (Re)hire process, you have to carry out some configuration steps. Please contact your HCM-consultant for this. It concerns the following that must first be carried out: The Unique Personal ID (this is the unique key that links employment) and the contract sequence number must be correctly entered and correctly kept for the existing population. Configure the special function from Beheer menu > Workflow definition tab > Wijzigen speciale functies. Configuration The name of the new special function is (Re)hire.  Using the Wijzigen button, you can configure which workflows will be available for the users of this process. Authorizations will be taken into consideration, so you should be authorized for the special function and the workflows as well. This process is designed to work only with new workflows. If any other workflow type is configured it will not work. Usage To use the special function, go to the Start menu and the configured tab as you would for any other workflow. When you start the process, the application will guide you through three steps to see the employee’s data. Step 1 -  Search of employee The fields 'Birth name' and 'Date of birth' are mandatory. After introducing the data you can use the button Search to show the results. From this page you can also go to the new workflows that are configured to start the process for an employee who has not worked for the company in the past. When you select an employee from the list, you will be redirected to step number 2. Step 2 -  BSN Check You must enter the selected employee’s BSN number to ensure that you are authorized to see the employee’s contract data. If the BSN number is incorrect, you will receive a message. If you enter an incorrect BSN number three times, you will be redirected to the start page. Step 3 -  Contract history This step shows the contract history of the selected employee and other useful information to help you decide if the person can be rehired and with which contract type. Using the Next button it is possible to access the list of new workflows configured to start the process. Solved messages No error message when using distance calculation with no values or wrong values All Self Service Problem No error message occurs if a wrong or no zipcode, streetname or country has been filled in.   Solution As from this release, we have added several error messages in Self Service when you are filling the field incorrectly for the distance calculations. In case of zero value zipcode the error message will be: An error message occurred when calculating this distance. You have used an incorrect zip code. In case of zipcode does not excist the error messages will be: An error message has occurred when calculating this distance. You have used a not known zip code. An error message has occurred when calculating this distance. The distance calculation could not take place due to an incorrect value.   In case of incorrect zipcode format the error messages will be:  An error message has occurred when calculating this distance. You have used an incorrect zip code. An error message has occurred when calculating this distance. The distance calculation could not take place due to an incorrect value.   In case of incorrect country code format the error message will be: An error message has occurred when calculating this distance. You have used an incorrect country code.   In case the zipcode from is equal to Zipcode to the error message will be: An error message has occurred when calculating this distance. You have used the same zip code.   In case of empty country code the error message will be: An error message has occurred when calculating this distance. Country can not be empty.   Publishing Date : 3/29/2019

20-1-2022 Batch Signing filtering improved Case fixed: In the Batch Signing page, when filtering the data by using the search functionality and getting results on multiple pages -> when going to another page the search parameter was lost and the displayed data was not filtered by it anymore.  

Changed and improved Branch linked to organizational unit twice (change 1324877) Notification Sometimes branches were linked to the same organizational unit twice without having been added twice by the same end user. As a result, data was transmitted twice to the systems linked to these branches. Solution Some branches were registered twice because the software did not check for the existence of branches in the future. Now, if a branch already exists at a future date, an error message will appear. Your action No action is required. Profile (703DV) not exported for new employees (change 1579908) Notification To enter new employees in Self Service, profiles were used through the added (703DV) field for the profile on the Contract screen with the aim of managing the employment conditions cluster. Because this field did not record the data at the correct level, it was not exported. Solution This release allows users to send profile data at contract level via the (703PS) field. Your action No action is required. Leave balance after calculation of fixed extra individual leave entitlement sometimes incorrect (change 1629890) Notification Calculating fixed extra individual leave entitlement with a starting date before 2019 did not go well because this was treated as a one-off after the release of 2019-07. As a result, the leave balance is not correct for employees with a fixed extra individual leave entitlement for whom a mutation / leave record has been recorded, so that the leave balance had to be recalculated. If there are no mutations or leave recordings recorded for these employees, the leave balance is correct. Solution From this release, the fixed extra individual leave entitlement will again be treated as a fixed entitlement. Your action If you make use of fixed extra individual leave rights in your organization, we advise you to check the balance with these employees and to perform a recalculation for leave if necessary. Publishing Date : 7/25/2019